Youcam 5 "Has stopped working"

xShaneElite

Newbie Location: UK Joined: May 26, 2013 14:04 Messages: 5 Offline

Solved by

Jun 02, 2013 01:32

Hi,
After my youcam 3 didn't ever work my friend had a copy of Youcam 5 and we installed it on my laptop all good and well. However after loading it for the first time. It said
"Youcam Has Stopped Working", After re installing it number of times It gives the same answer.

I don't know what to do

And please answer me this time. its kinda sad no one does.

SJFS

CyberLink-Michael

Senior Contributor Location: Europe Joined: Apr 18, 2007 04:05 Messages: 7418 Offline

Jun 03, 2013 04:28

Hi,
please get in contact with our customer support team:

http://www.cyberlink.com/support/index.html

Michael Technical Support

Werde Facebook Fan

xShaneElite

Newbie Location: UK Joined: May 26, 2013 14:04 Messages: 5 Offline

Jun 03, 2013 10:00

Hi Michael.

After getting in contact with support for my last problem with Youcam 3. Cyberlink wanted a proof of purchase where I got it as a hardware bundle with samsungs laptop.

So I am not a very big fan of the support centre.

This message was edited 1 time. Last update was at Jun 03. 2013 10:02

SJFS

jamestroy

Member Joined: Jul 25, 2013 09:30 Messages: 59 Offline

Sep 22, 2013 09:10

Hi xShaneElite, any updates on this for you? By the way, is there any other way to provide a proof of purchase if this software is bundled?

Can you also verify if this is not a trial version?

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