Tony:

That is really rotten news! My colour boards are still reporting for duty. I have searched high and low on my computer, but I can't find where they are stored. Whatever the files are named, they don't turn up in a search of the names that they have in the media library; e.g. 227,205,180.

I am guessing that they are just files like any other and that your PD11 has lost track of where they are located. There is no properties tab in the media library to tell me (or you) what the files are called or where they are located, but surely one of the experts here must know. Certainly CL Tech Support should be able to answer that question.

Just one other suggestion ... sometimes other software can sideswipe PD11 and I have found that a COLD boot miraculously resolves all kinds of mysterious and intractable problems.

Let us know the answer when you find out. Uninstalling and reinstalling is just such a pain. As you recall, I just went through that a month ago when my menu templates were AWOL. Good luck. Have a great day.

Regards,
-Phil Windows 10 Pro x64
Dell XPS 8930
Intel CoreT i7 (4.6 GHz)
32 GB DDR4-2666 RAM
1 TB PCIe -x4 SSD
NVIDIA GeForce RTX 2060
PD14 Ultimate x64, 4207
CD4 Ultra and AD6 Ultra
Bleeping Computer Malware Response Instructor

Thank you Phil -

No - I've done the restart. I've done the cold boot. Still the same.

Apparently, PD's color boards aren't "real" files at all. They're "dynamically generated" (according to someone I trust completely).

Phil - can you post a screen shot of yours? You see, I know exactly what mine look like! Perhaps we have the culprit right here!

Cheers - Tony
Visit PDtoots. PowerDirector Tutorials, tips, free resources & more. Subscribe!
Full linked Tutorial Catalog PDtoots happily supports fellow PowerDirector users!

Quote: Seriously - does anyone have any idea how I can get them back without re-installing?

Hmm. Don’t have a solid answer Tony.
And, though perhaps not the exact same issue, I do sometimes get this undesired anomaly (as shown below), when opening “my” Color Boards.
As Phil suggested, a reboot does correct and fix the shown CB anomaly I sometimes experience.







Click here PDtoots for a collection of PowerDirector Tutorials and Tips

Oh my .... Cranston's PD needs a shot of penicillin quick !

Tony, when you click on the "Hide / Display explorer" side arrow looking tab on the left what do you see?
Is your Color Board selected or missing? Can you click on it and redirect it to bring up the Color Board or other directories ?

Rob
PD 14 Ultimate Suite / Win10 Pro x64
1. Gigabyte Brix PRO / i7-4770R Intel Iris Pro 5200 / 16 GB / 1 TB SSD
2. Lenovo X230T / 8GB / Intel HD4000 + ViDock 4 Plus & ASUS Nvidia 660 Ti / Link: https://www.youtube.com/watch?v=ZIZw3GPwKMo&feature=youtu.be

See Cranston! There's something weird going on with the Color Boards, isn't there? Anyway, that rules you out as a suspect - mine don't look like that!

Thanks for your thinking, Rob. I've tried every which way to get them to display, but without luck. You'll see what I have in the attached screen capture.

Cheers - Tony
Visit PDtoots. PowerDirector Tutorials, tips, free resources & more. Subscribe!
Full linked Tutorial Catalog PDtoots happily supports fellow PowerDirector users!

What happens if you click on the reset to defaults?



Carl312: Windows 10 64-bit 8 GB RAM,AMD Phenom II X4 965 3.4 GHz,ATI Radeon HD 5770 1GB,240GB SSD,two 1TB HDs.

That's funny Carl. Some one else just sent me a message suggesting I try that. It worked!

Woo Hoo! My Color Boards are back to their previous state.



Can't see the forest for the trees sometimes.

Cheers - Tony
Visit PDtoots. PowerDirector Tutorials, tips, free resources & more. Subscribe!
Full linked Tutorial Catalog PDtoots happily supports fellow PowerDirector users!

Quote:

That's funny Carl. Some one else just sent me a message suggesting I try that. It worked!

Woo Hoo! My Color Boards are back to their previous state.


Can't see the forest for the trees sometimes.

Cheers - Tony

I am very glad it was that simple.

I was curious where the color boards are located also. Turns out as maybe you found out, they are generated on the fly by Powerdirector.

So if the program is OK, then maybe the restore would work.

While I was mucking around in the color boards, I saw a Right click and a Remove. I wandered how you could get the color boards back if you deleted all of them.

Then I remembered you can create new color boards on that drop down, when I clicked on it, I saw the restore to defaults.

Later, Carl
Carl312: Windows 10 64-bit 8 GB RAM,AMD Phenom II X4 965 3.4 GHz,ATI Radeon HD 5770 1GB,240GB SSD,two 1TB HDs.