Problem signature:
Problem Event Name: BEX
Application Name: CyberLink_PowerDVD_Downloader.exe
Application Version: 2.9.1.3702
Application Timestamp: 50e3f158
Fault Module Name: CyberLink_PowerDVD_Downloader.exe
Fault Module Version: 2.9.1.3702
Fault Module Timestamp: 50e3f158
Exception Offset: 00017638
Exception Code: c0000409
Exception Data: 00000000
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: 3dec
Additional Information 2: 3dec04f0824253f9f8fab5512fdb153d
Additional Information 3: d5ef
Additional Information 4: d5efe24951333da0be2ccfb95bfa42ec
Problem Event Name: BEX
Application Name: CyberLink_PowerDVD_Downloader.exe
Application Version: 2.9.1.3702
Application Timestamp: 50e3f158
Fault Module Name: CyberLink_PowerDVD_Downloader.exe
Fault Module Version: 2.9.1.3702
Fault Module Timestamp: 50e3f158
Exception Offset: 00017638
Exception Code: c0000409
Exception Data: 00000000
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: 3dec
Additional Information 2: 3dec04f0824253f9f8fab5512fdb153d
Additional Information 3: d5ef
Additional Information 4: d5efe24951333da0be2ccfb95bfa42ec
Previous updates have worked but this keeps giving the message to me no matter how many times I try to re-download, restart, etc.