Keeps Crashing (Solved)

JDR77

Newbie Joined: Feb 16, 2013 10:31 Messages: 9 Offline

Solved by

Feb 16, 2013 16:50

I am using a new iMac and running Windows 7 using Parallels. Downloaded Powerdirector 11 Ultra, installed it as well as all updates, and every time I go into the easy editor and click on open files tab the whole thing crashes and I have to restart windows again. I have looked around for fixes and cannot find the topic. Could someone point me to a prior thread or offer some help? Appreciate any information.

This message was edited 1 time. Last update was at Feb 17. 2013 16:04

JDR77

Newbie Joined: Feb 16, 2013 10:31 Messages: 9 Offline

Feb 17, 2013 10:37

BTT

Hoping someone can help me with this issue. Have tried everything. Also asking Tech Support but not sure how long it will take them to address it.

Thanks,

John

stevek

Senior Contributor Location: Houston, Texas USA Joined: Jan 25, 2011 12:18 Messages: 4663 Offline

Feb 17, 2013 11:42

Have you asked Parallels? Not all software will work with emulated OS. .
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BoilerPlate: To posters who ask for help -- it is nice to thank the volunteers who try to answer your questions !
Anything I post unless stated with a reference is my personal opinion.

JDR77

Newbie Joined: Feb 16, 2013 10:31 Messages: 9 Offline

Feb 17, 2013 14:41

Problem fixed. Took awhile but it was a the 3D acceleration function. Turned it off and it works fine now. Hopefully this helps anyone with the same issue down the road.

stevek

Senior Contributor Location: Houston, Texas USA Joined: Jan 25, 2011 12:18 Messages: 4663 Offline

Feb 17, 2013 16:03

Thanks for posting the solution. Please change the title to add the word solved. .
.
BoilerPlate: To posters who ask for help -- it is nice to thank the volunteers who try to answer your questions !
Anything I post unless stated with a reference is my personal opinion.