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Photodirector 4 : Everyday crashed , stopt working , etc...
PDebaene [Avatar]
Newbie Joined: Sep 30, 2012 13:39 Messages: 6 Offline
[Post New] Nov 06, 2012 07:10
I have the latest update installed , approx. 90000 Photos , Photodirector 4 crashed nearly everyday or stopped working and runs forever , you should have a lot of information received from my email address "PDebaene@unitybox.de" , I'm very frustrated about the instability of the software running on Windows 7.I have no possibility to found out what the issue is and working with it is nearly impossible ... when can I have a stable version !!!!

In addition when can we expect the RAW Panasonic G5 be available ?
PDebaene [Avatar]
Newbie Joined: Sep 30, 2012 13:39 Messages: 6 Offline
[Post New] Nov 06, 2012 07:26
Protokollname: Application
Quelle: Application Hang
Datum: 06.11.2012 13:00:13
Ereignis-ID: 1002
Aufgabenkategorie101)
Ebene: Fehler
Schlüsselwörter:Klassisch
Benutzer: Nicht zutreffend
Computer: Patrick-PC
Beschreibung:
Programm PhotoDirector4.exe, Version 4.0.3419.44689 kann nicht mehr unter Windows ausgeführt werden und wurde beendet. Überprüfen Sie den Problemverlauf in der Wartungscenter-Systemsteuerung, um nach weiteren Informationen zum Problem zu suchen.
Prozess-ID: 2ba4
Startzeit: 01cdbc0615b0d936
Endzeit: 160
Anwendungspfad: E:\Windows Software SSD 128\Cyberlink Photo Director 4\PhotoDirector4\PhotoDirector4.exe
Berichts-ID: 74b48b4b-2809-11e2-a680-00160a1c421c

Ereignis-XML:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Hang" />
<EventID Qualifiers="0">1002</EventID>
<Level>2</Level>
<Task>101</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2012-11-06T12:00:13.000000000Z" />
<EventRecordID>92144</EventRecordID>
<Channel>Application</Channel>
<Computer>Patrick-PC</Computer>
<Security />
</System>
<EventData>
<Data>PhotoDirector4.exe</Data>
<Data>4.0.3419.44689</Data>
<Data>2ba4</Data>
<Data>01cdbc0615b0d936</Data>
<Data>160</Data>
<Data>E:\Windows Software SSD 128\Cyberlink Photo Director 4\PhotoDirector4\PhotoDirector4.exe</Data>
<Data>74b48b4b-2809-11e2-a680-00160a1c421c</Data>
<Binary>55006E006B006E006F0077006E0000000000</Binary>
</EventData>
</Event>
PDebaene [Avatar]
Newbie Joined: Sep 30, 2012 13:39 Messages: 6 Offline
[Post New] Nov 06, 2012 07:27
Protokollname: Application
Quelle: Windows Error Reporting
Datum: 06.11.2012 11:04:07
Ereignis-ID: 1001
Aufgabenkategorie:Keine
Ebene: Informationen
Schlüsselwörter:Klassisch
Benutzer: Nicht zutreffend
Computer: Patrick-PC
Beschreibung:
Fehlerbucket , Typ 0
Ereignisname: AppHangB1
Antwort: Nicht verfügbar
CAB-Datei-ID: 0

Problemsignatur:
P1: PhotoDirector4.exe
P2: 4.0.3419.44689
P3: 50811ab4
P4: 653f
P5: 0
P6:
P7:
P8:
P9:
P10:

Angefügte Dateien:
C:\Users\Patrick\AppData\Local\Temp\WERCAB2.tmp.appcompat.txt
C:\Users\Patrick\AppData\Local\Temp\WERDC01.tmp.WERInternalMetadata.xml

Diese Dateien befinden sich möglicherweise hier:
C:\Users\Patrick\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppHang_PhotoDirector4.e_de63228919cddc28cf71b5ab76f7b38e9a_2bfde7b4

Analysesymbol:
Es wird erneut nach einer Lösung gesucht: 0
Berichts-ID: 45959228-27f9-11e2-a680-00160a1c421c
Berichtstatus: 1
Ereignis-XML:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Windows Error Reporting" />
<EventID Qualifiers="0">1001</EventID>
<Level>4</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2012-11-06T10:04:07.000000000Z" />
<EventRecordID>92139</EventRecordID>
<Channel>Application</Channel>
<Computer>Patrick-PC</Computer>
<Security />
</System>
<EventData>
<Data>
</Data>
<Data>0</Data>
<Data>AppHangB1</Data>
<Data>Nicht verfügbar</Data>
<Data>0</Data>
<Data>PhotoDirector4.exe</Data>
<Data>4.0.3419.44689</Data>
<Data>50811ab4</Data>
<Data>653f</Data>
<Data>0</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
C:\Users\Patrick\AppData\Local\Temp\WERCAB2.tmp.appcompat.txt
C:\Users\Patrick\AppData\Local\Temp\WERDC01.tmp.WERInternalMetadata.xml</Data>
<Data>C:\Users\Patrick\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppHang_PhotoDirector4.e_de63228919cddc28cf71b5ab76f7b38e9a_2bfde7b4</Data>
<Data>
</Data>
<Data>0</Data>
<Data>45959228-27f9-11e2-a680-00160a1c421c</Data>
<Data>1</Data>
</EventData>
</Event>
PDebaene [Avatar]
Newbie Joined: Sep 30, 2012 13:39 Messages: 6 Offline
[Post New] Nov 07, 2012 04:20
Removed all related software , files and re-installed it from scratch let see how long it will work
Version 4.0.3419
CyberLink-Michael [Avatar]
Senior Contributor Location: Europe Joined: Apr 18, 2007 04:05 Messages: 7418 Offline
[Post New] Nov 08, 2012 06:51
Hi,
thanks for your report - we need to investigate it

Michael Technical Support

Werde Facebook Fan
PDebaene [Avatar]
Newbie Joined: Sep 30, 2012 13:39 Messages: 6 Offline
[Post New] Nov 10, 2012 14:15
Crashed again and does not started anymore ... very very frustrating ... this is really not serious ... 70 Euro a lot of money for

System

- Provider

[ Name] Application Error

- EventID 1000

[ Qualifiers] 0

Level 2

Task 100

Keywords 0x80000000000000

- TimeCreated

[ SystemTime] 2012-11-10T18:58:08.000000000Z

EventRecordID 92627

Channel Application

Computer Patrick-PC

Security


- EventData

PhotoDirector4.exe
4.0.3419.44689
50811ab4
kernel32.dll
6.1.7601.17932
50327671
c0000005
00011389
22e8
01cdbf753e31d586
E:\Windows Software SSD 128\Cyberlink Photo Director 4\PhotoDirector4\PhotoDirector4.exe
C:\Windows\syswow64\kernel32.dll
90671608-2b68-11e2-ba4b-50e549556813
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