System crash Vista

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System crash Vista

Gerard

Newbie Joined: Feb 06, 2008 17:30 Messages: 1 Offline

Solved by

Feb 06, 2008 17:37

Hi,

I am running power director 6.0 on Vista home premium and experience blue screen when the software loads and is requested to capture.

Basically once the usb capture device is activated, the PC shuts down with
an error screen suggesting problems with USB port.sys

I have un-installed and re-installed the software suite and drivers, but still no luck.

Blue screen notifications are a bit beyond my knowledge, anyone have an idea about what might be wrong?

Regards,

Ger Roe - Dublin, Ireland.

Barry

Senior Member Location: N Attleboro, MA Joined: Jul 13, 2006 19:57 Messages: 295 Offline

Feb 06, 2008 18:02

Please repost with PD6 version,
some more details about your system, and the type of capture you are performing.
I use Vista, only occasional crashes. I capture from a Canon Elura 100 mostly, no issues.
Your repost info will help the techies address your issue.
Look around the forum for similar postings.

This message was edited 1 time. Last update was at Feb 06. 2008 18:02

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