PDHanumanSvr.exe has stopped working. No reply from Tech support. Any help??

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kaydubbayoo

Newbie Joined: Sep 23, 2012 16:34 Messages: 5 Offline

Solved by

Oct 05, 2012 10:24

Just bought PD10 Deluxe. After 2 days keep getting error message telling me PDHanumanSvr.exe has stopped working. Sent countless error reports and emails to tech support but no reply. Wave editor has also stopped working. Read a few reports before I bought PD10 that tech/customer support was crap but I thought I would have no problems with the product.
Anyone else had this problem? Is there an easy fix?
Any help greatly appreciated.

Anonymous

Oct 05, 2012 15:32

Welcome to the forum, 'kaydubbayoo'!
If you could provide a DXDIAG file as described in Dafydd's instructions (especially part B), it may become easier for us to help you with your problem. - See http://forum.cyberlink.com/forum/posts/list/7958.page .
Have you tried a removal and re-installation?
Have you changed anything in software or OS configuration after the 2 days of - normal? - working with PD?
Have you updated your video drivers (a very crucial point, and: don't rely on any Windows Upgrade Center's "the driver is up-to-date" - just look on the producer's homepage for the newest drivers. Windows will only provide you with a new driver info, when there is a new driver from Microsoft....)

Michael.

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