Activation after a New Windows Install.

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PatC

Senior Member Location: Suffolk UK Joined: Nov 17, 2009 14:00 Messages: 156 Offline

Solved by

Sep 25, 2012 08:34

I initially installed PD11, registered and activated the 2 codecs and BluRay burn function. All OK.

I then had a problem where I decided to do a complete New Clean Install of Windows 7.
Several hours later.....( No, Many hours later .......)

I re-installed PD11 only to find that I can no longer Activate the AVCHD codec function.
I get the 30day message that says I have no internet connection OR my Serial number is incorrect.

PD10 re-installed OK and was immediately fully functional.

Ticket submitted to Cyberlink.

Something to be aware of.

PatC

Dafydd B

Senior Contributor Joined: Aug 26, 2006 08:20 Messages: 11973 Offline

Sep 25, 2012 09:54

Thanks PatC, interesting observation/issue.
Dafydd

James Dotson

Senior Contributor Location: Tennessee Joined: Aug 24, 2009 20:40 Messages: 3066 Offline

Sep 25, 2012 21:57

Thanks, I am looking at new systems and will be going through this soon. __________________________________
CORNBLOSSOM

PatC

Senior Member Location: Suffolk UK Joined: Nov 17, 2009 14:00 Messages: 156 Offline

Sep 27, 2012 15:42

FIXED with Cyberlink Support.

Problem caused by latest Install of Zone Alarm FireWall being too aggressive
and me not checking settings.

PatC

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