It's the latest AMD driver causing this. I had the same problem, and Cyberlink advised me to roll back to one previous version of the driver. That fixed it for me. ~Tom~

Interesting. Could you tell me what version you have that works? I'm runnning catylist 2.4 and driver version 8.01.01.1243.

thanks,

steve

Kmot,

Well I kind of did the opposite of what you suggested :. I found I wasn't on the latest drivers so I installed the latest. I'm now at Catalyst CC 12.6 and driver version 8.01.01.1253. It's not much different. Seems like it ran to 2% and then stalled instead of sticking at 0% or 1%. If you can tell me what version you are running I'll track that one down and try it.

thanks!

I had problems when I was at 12.4 so I rolled back to 12.3

http://support.amd.com/us/gpudownload/windows/previous/12/Pages/radeon.aspx?os=Windows%20Vista%20-%2064-Bit%20Edition&rev=12.3

12.6 was not ready when I had problems. I may install it and see what happens. If I have troubles I will go back to 12.3 again.

AMD was supposedly working on the problem with 12.4 so I am surprised to hear you say 12.6 is also buggy. ~Tom~

dsm1212:

When I had problems with V12.4, I could not use hardware accelerator for MP4 and H264 productions. I had to revert back to V12.3 and that resolved it. Here is a thread on that:

http://forum.cyberlink.com/forum/posts/list/23329.page

I just updated to V12.6 and did a PD10 test. I made a clip using transitions, special effects, music, etc to make it as complex as possible. I am able to use HW acceleration for MP4 and H264 productions. Whatever the problems were with V12.4, AMD has solved them (for me anyway).

Perhaps your particular issue is not a result of the AMD drivers. ~Tom~

Discouraging, but thanks. Maybe something else is going on. I submitted a support request on Sunday but no one has responded yet. If anyone can suggest anything else to check let me know.

Oh, yeah, I can't seem to find separate media codecs with 12.6. When I go to the ATI site to get them it sends me to the 12.6 install. I did include the video converter which according to some posts I see was bundled with the codecs previously. I do have a brand new Ivy Bridge I7-3770K processor in use. Maybe Ivy Bridge has a compatibility issue.

I wonder if maybe I don't have the builtin mobo GPU disabled in the bios. I'll check that next.

steve

ok, well I've got an improvement after uninstalling the Intel Graphics driver for the 4000 series GPU built into the mobo. That got installed when i did the initial bring up. I say improvement because it does seem to make progress now but I wouldn't call it very fast. The Catalyst control panel says 0% activity for the GPU "most" of the time. Once in a while for a second it says 6% to 13% but never more. And progress is relatively slow at producing the output compared to using the CPU. I think maybe tomorrow night I'll try to wipe the driver and do a fresh install. Shouldn't the GPU be pegged? On my old system with an nvidia card I could see it take off and the video card fan would sound like a jet engine. This is totally negligible.

By the way PD10 always crashes when I cancel "produce" with hardware acceleration enabled.

-steve

Sorry, but your technical questions are way beyond my scope of understanding. Hopefully Cyberlink tech can help you. ~Tom~