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PD10 hangs on 'Produce'
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Having taken 12 minutes to 'produce' a 4 minute film pd10 hangs at 99% or 100%. It does this on both .AVI and .WMV files.

The one time it ended, the video and the audio were jerky (.AVI).

Plus, the black square from the prevue pane (top right of screen) stays black when I switch to other programs or the desktop.

I searched and noticed that hanging seems to be quite a habit of this program.

Any advice? Custom computer: 8 processors, 16G Ram, ,C: drive 250G solid state. F: (Scratch drive) 2x 500Gb raid (0). G: (Data drive) 2Tb raid (1)
Power director Ultimate 12.0.2230.0
garioch7
Senior Contributor Location: Port Hood, Nova Scotia, Canada Joined: Feb 07, 2011 06:45 Messages: 852 Offline
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Hi Raputtak. Welcome to the PD10 forum. We don't have a lot of information to go on. Would you consult the sticky thread at the top of the forum for instructions as to how to attach a dxdiag file? It might be that your computer is struggling in production.

If your computer is up to the task, the next thing would be to have a look at your actual timeline, if you would be so kind as to attach a screenshot? There might be something with one or more of video clips or images that might be causing you grief.

I have had problems with some transitions causing hiccups. It is impossible to give you good advice without knowing your computer capabilities and the details of what you are trying to do.

Hope this helps. Have a great day.

Regards,
-Phil Windows 10 Pro x64
Dell XPS 8930
Intel CoreT i7 (4.6 GHz)
32 GB DDR4-2666 RAM
1 TB PCIe -x4 SSD
NVIDIA GeForce RTX 2060
PD14 Ultimate x64, 4207
CD4 Ultra and AD6 Ultra
Bleeping Computer Malware Response Instructor
[Post New]
To paraphrase Pooh, I am a bass player of Very Little Brain and Big Words bother me.
I purchased the GoPro Hero 2 hoping to A. Record my band, and B. Record some rides on my Vespa.
The input files are from the GoPro CineForm Studio conversion. I did make one clip using Windows Movie Maker

Subsequent efforts gave me trouble so I thought I'd get the software most recommended for video editing.
I upgraded it to 1703.
I have run Eusing and Registry Booster 2 several times to clean stuff up.
I have attached a screen shoot. To get it under 100k I used Adobe Photosho Elements 10 which saved it as a .GIF


Thank y'all for your kind responses.
My first thought is to uninstall and re-install pd10.


1. Which operating system do you use, W7, Vista, XP?
XP Professional

2. Which version of PD, See Part A below
10.0.0.1703

3. Which SR number (available in the "About" box of PD and is NOT the CD-Key!)
VDE 120314-03

4. What kind of video source material used (codec / container), extension? We often ask for a 5 to 10 second sample , please provide one as an attachment.
Huh? GoPro ->Cineform Studio

5. A detailed step by step description of the problem. See Part D below.
I click on produce. It goes to 100% and hangs

6. What anti-virus solution is installed on your PC?
Avast!

7. What codec packs installed? See PD's Readme html file
8. What other video editing programs are installed - just in case there is a software conflict.
9. What burning software is installed on your PC?
Nero

10. What type of blank disk was used, if you have a burning create issue?
11. What background processes / programs running (especially important for problems with the burning)?
12. Provide the dxdiag log file as an attachment, see Part B below

Attached (I hope)
[Thumb - Raputtak_PD10-1.gif]
 Filename
Raputtak_PD10-1.gif
[Disk]
 Description
81kb
 Filesize
81 Kbytes
 Downloaded:
156 time(s)
 Filename
Raputtak_DxDiag.txt
[Disk]
 Description
dxdiag
 Filesize
49 Kbytes
 Downloaded:
441 time(s)
Custom computer: 8 processors, 16G Ram, ,C: drive 250G solid state. F: (Scratch drive) 2x 500Gb raid (0). G: (Data drive) 2Tb raid (1)
Power director Ultimate 12.0.2230.0
gavind [Avatar]
Newbie Joined: May 27, 2012 10:33 Messages: 18 Offline
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Hi. Just want to check if this was working fine previously or did it start this way since the first installation?
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I spent some time editing before I tried to 'produce'. Aside from the one shot that gave me the interrupted, i.e. jerky, sound and picture, it hung at 99 or 100% from the start.

Do y'all think that a re-install will help?

The computer has a Intel Pentium(R) 4 CPU 3.00GHx, but 'only' 1Gig of RAM. Per the Task Manager it has the usual heap of processes, 65 at last count. Lots of hard drive. Custom computer: 8 processors, 16G Ram, ,C: drive 250G solid state. F: (Scratch drive) 2x 500Gb raid (0). G: (Data drive) 2Tb raid (1)
Power director Ultimate 12.0.2230.0
[Post New]
Raputtak;
Probably not an issue that requires, or will be helped by, a re-install.

1. Your motherboard has a 4GB limit, consider adding MAX Memory.
2. Go to the Intel site and find an update for your video drivers, they are 7 years old.
3. Consider adding a dedicated Video card (but this may require a Power Supply Upgrade).
4. The machine is FAR below the necessary requirements for PD10. It will operate (maybe) but you will see "issues".
5. You might try turning OFF (in PD Preferences) "Use Hardware Acceleration", and see if that helps.

This message was edited 3 times. Last update was at May 27. 2012 13:27

[Post New]
Quote: Raputtak;
Probably not an issue that requires, or will be helped by, a re-install.

1. Your motherboard has a 4GB limit, consider adding MAX Memory.
2. Go to the Intel site and find an update for your video drivers, they are 7 years old.
3. Consider adding a dedicated Video card (but this may require a Power Supply Upgrade).
4. The machine is FAR below the necessary requirements for PD10. It will operate (maybe) but you will see "issues".
5. You might try turning OFF (in PD Preferences) "Use Hardware Acceleration", and see if that helps.


Fred, thank you for taking the time to analyze my complaint. I guess as 'my baby is ugly' I had better look to an upgrade.

Edit: At least it was not an "ID ten T" error...

This message was edited 1 time. Last update was at May 27. 2012 15:00

Custom computer: 8 processors, 16G Ram, ,C: drive 250G solid state. F: (Scratch drive) 2x 500Gb raid (0). G: (Data drive) 2Tb raid (1)
Power director Ultimate 12.0.2230.0
[Post New]
Wow. I shared all the specs with my tame computer guru and he suggested a new computer! I really do not want to spend $700 + for this. All I need to do is import a few clips, select out the shots I want and string 'em together with the odd title and a music track. After all, I do not want to be a video editor. I just want to make a video of my band and of rides on my scooter.

Can anyone suggest a Video Editor Lite program? I came across Machete Video Editor Lite. Looks close.

Thank you for your patience with me.

Tim Custom computer: 8 processors, 16G Ram, ,C: drive 250G solid state. F: (Scratch drive) 2x 500Gb raid (0). G: (Data drive) 2Tb raid (1)
Power director Ultimate 12.0.2230.0
stevek
Senior Contributor Location: Houston, Texas USA Joined: Jan 25, 2011 12:18 Messages: 4663 Offline
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Windows Movie Maker (Live) is about as cheap as you can get -$0. It depends on how and what you want to do with the videos. You may already have that on your computer.

Did you update your video chip drivers here? http://www.intel.com/p/en_US/support/highlights/graphics/intel915g

This message was edited 1 time. Last update was at May 29. 2012 12:03

.
.
BoilerPlate: To posters who ask for help -- it is nice to thank the volunteers who try to answer your questions !
Anything I post unless stated with a reference is my personal opinion.
[Post New]
I made one clip with Windows Movie Maker but after that I had problems with jerky sound and jerky action.

No, I did not update the video drivers.

I have Nero 8 installed and successfully made a second video using that 'old' program. I guess it is a generation thing - old computers need old software so that we old users can use 'em. I will try messing with this for a while.

Again, thanks, everyone, for your sage advice.

Tim Custom computer: 8 processors, 16G Ram, ,C: drive 250G solid state. F: (Scratch drive) 2x 500Gb raid (0). G: (Data drive) 2Tb raid (1)
Power director Ultimate 12.0.2230.0
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