What the hell is happening at Cyberlink?

Peter

Newbie Joined: Dec 31, 2007 20:18 Messages: 7 Offline

Solved by

Jan 05, 2008 03:09

I have had no feedback on my upgrading problem and just now received another promotional email from Cyberlink offering DVD Suite Pro, I have no interest in this, but as a test, I clicked on the link, bang, Outlook shuts down and nothing else happens. Starting to get irate.

CLD

Senior Contributor Joined: Mar 23, 2007 02:05 Messages: 925 Offline

Jan 06, 2008 22:33

Dear Peter,

It sounds like there is something wrong within your version of Outlook, not with the email you received.

Try copying the link you received (Ctrl+C) in the email and pasting it in your Internet Explorer (Ctrl+P). That should work for you.

If you have any more problems, contact technical support directly. This forum is not monitored by CyberLink employees.

http://www.cyberlink.com/english/cs/support/new_site/support_index.html

thanks
David

Peter

Newbie Joined: Dec 31, 2007 20:18 Messages: 7 Offline

Jan 07, 2008 00:14

Thank you for your time David but there is no url on the page, it is in the source, and a gazillion characters long. I am sure my Outlook is fine, every other link I click works perfectly. I have requested support but have heard nothing. Regards Peter

CLD

Senior Contributor Joined: Mar 23, 2007 02:05 Messages: 925 Offline

Jan 07, 2008 00:27

Ok I will see what I can do for you. What is your email address it was being sent too? You can send it to me as a private message (PM).

Thanks

Daisuke

Contributor Joined: Oct 03, 2006 06:25 Messages: 354 Offline

Jan 07, 2008 03:26

Here is the link.
https://secure.element5.com/esales/cart.html?PRODUCT[300185119]=1&COUPON1=F9Q3HPCX2&languageid=1&cookies=1¤cies=USD,all&affiliate=2581_525_11_SI5nonMAIN12007_0

Peter

Newbie Joined: Dec 31, 2007 20:18 Messages: 7 Offline

Jan 07, 2008 03:55

Thank you for that David but I want the link to upgrade PowerDVD 7 deluxe to Ultra for US$49.95 as per their email to me.

Daisuke

Contributor Joined: Oct 03, 2006 06:25 Messages: 354 Offline

Jan 08, 2008 03:13

Hello Peter,

For US$10 discount of purchasing PowerDVD Upgrade version.
I check my Email.
There are some info of the discount.
"Offers only last until Saturday, December 22, 2007 "
....
I will contact CyberLink support if they can provide a special link for you due to you have some issues when you receive the promotional email.