Hi and welcome to the PD10 folder. The burn error could be caused by a number of factors. It might help to have a dxdiag file of your computer configuration (see sticky thread at the top of this forum). Try reducing your burn speed using the options "gear wheel" at the final screen before burning actually commences. That has solved burning problems for me, and many others.

You could also try burning to a folder instead of directly to the disk and then trying another program to do the actual burning of the folder. Some editors here are not happy with the PD10 burn engine, though I don't have problems myself when I remember to turn down the burn speed.

I have also noted that my antivirus software can upset a burn (and a produce), if it decides to update or do whatever it does in the background. If you antivirus solution has a "game mode", I would suggest turning that on when you are trying to burn or produce, since that disables most of the activity of the antivirus solution.

PD10 is very resource-intensive. You might be lacking in available space on Drive C:, or you could be running out of memory. That was the reason that I suggested attaching a dxdiag file. Your video driver could be out of date or any of a number of other possibilities. More information about your project, perhaps even a screenshot of your timeline might help us to help you better. Without more information about your computer and your video project, we are kinda just throwing darts trying to guess out what the issue might be.

Hope this helps. Have a great day.

Regards,
-Phil Windows 10 Pro x64
Dell XPS 8930
Intel CoreT i7 (4.6 GHz)
32 GB DDR4-2666 RAM
1 TB PCIe -x4 SSD
NVIDIA GeForce RTX 2060
PD14 Ultimate x64, 4207
CD4 Ultra and AD6 Ultra
Bleeping Computer Malware Response Instructor

Thanks for the reply. I'll see what the dxdiag file says.

I have tried burning to a folder and I've had the speed as low as 2.4 (I can't go any lower).

I have a 4gb memory and I have plenty of space on my C drive (I've even tried writing it to my 2TB external drive).

After digesting all the articles on this error – (in my case – DVD format burned great, but got the error when trying to create Blu-ray disks), first tried to eliminate project file component / naming issues – by stripping off an AVI file and bringing it back as one entry on the timeline, with new chapter marks. No difference. Then tried a 2 min video, no difference (when burning the Blu-ray). In the end, uninstalled the software, including all preferences, and deleting all residual folder, and reinstalling. After reinstalling turned off the hardware accelerator, and the Blu-ray burned with no problem…

I had solved this same problem by unchecking 'Enable hardware video encoding,' which I guess is the same as the hardware accelerator you mentioned. So for future reference, one probably doesn't have to do a reinstall.

Jim PowerDirector 365, AMD Ryzen 7 3700X 8-core processor 4.05 GHz, 32GB RAM, Windows 10 64-bit OS, NVIDIA GeForce GTX 1660 SUPER

Interesting what may be the root cause of this - there are so many variations. - Initally, based on the articles read , I unchecked Enable hardware Video Encoder - It would in fact run, but that give the the error somewhere between 15%-20%. (again - only burning blu-ray disks) - The Win 7 64 machine I have is max memory, and max disk, including a dedicated drive for videos.. So I am beginning to suspect timing/communication between the system and the blu-ray burner? Not sure... The Hardware encoder on/off is in fact a key to moving forward. But something elses seems to be in play... I am a root cause kind of guy - but will take the fix and move on!

At a hardware level - I look for what is different - why are DVDs burned fast with no problem. In my case, I have two burners - one for DVD, one for Blu-ray - and that is significant. I burn the discs based on what equipment the person I am giving the movie to has. As I played around with SW settings to try to fix the problem for Blu-ray, in the end who knows what was set how? - so my feeling supports yours in that the encoder check is the key, and all the software reload really did was to 'reset' all the setting I played around with.

So, setting need to be changed between burning DVD's and burnign blu-ray to different burners? - Really may make sense depending on the hardware..

Over 10 years, this is my third video editing SW product - just as a hobbiest ;) - and as an old programmer find they all at one time or another force me to work around their particular 'problems'. What fun working with perpetual beta software... In fact forums and sharing like this helped me solve this. Hope this helps someone else. Thanks to all

Hi,
This is a shot at the problem from my point of view and I am a video hobbyist and not a computer programmer but PD relies on the C: drive for caching files when creating any DVD type, this is hard wired into PD no matter where you store, or set the project to burn to PD uses C: drive for caching in the rendering process.
Try turning Acceleration and shadow files off., lower burn speed (on dvd drive).
Jim Intel i7-2600@3.4Gz Geforce 560ti-1GB Graphic accelerator, windows 7 Premium 12GB memory

Visit GranPapa64's channel for your YouTube experience of the day!

I had the same problem... Tried everything listed above. Nothing worked. Then I went to the website and updated the powerdirector and it worked. I don't get the error anymore. Hope this helps.