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Power DVD 1618.54 error
dc8flyer [Avatar]
Newbie Joined: May 03, 2011 19:34 Messages: 33 Offline
[Post New] May 11, 2012 14:13
Michael,

Thanks, but everyone seems to think you just download it again. Where, how, etc..? Where do I get access to download PDVD 12 Ultra? I'm sure I will need Cyberlinks permission and link to do so. I don't have it stored anywhere that I can simply download it again.

And what about the additional software that came with the upgrade? Is that being made available as well?

The Cyberlink people still have not answered my service requests.




CyberLink-Michael

Administrator

Joined: 18/04/2007 01:05:48
Messages: 5150
Location: Europe
Offline
Hello,

very sorry about the trouble caused by the wrong download provided with the Downloader.

Our team has removed the downloader and the Patch is available directly now.

Please install and activate your original Version - then download the Patch from our Website

PowerDVD 12 v1618 patch download from Website (no downloader)

thanks
Michael
dc8flyer [Avatar]
Newbie Joined: May 03, 2011 19:34 Messages: 33 Offline
[Post New] May 11, 2012 18:16
Two days now and not a peep from anyone as to how to help me fix this issue.


Craig R
Newbie Joined: Jul 04, 2010 20:07 Messages: 39 Offline
[Post New] May 12, 2012 05:29
I had your problem. I opened a ticket with tech support and they sent me a link to download PDVD12 installer. Tokk 2 days after I sent them the info they requested. Asus P8Z68 V-Pro Gen 3, Intel i5 2500K @4.5GHz, Thermalright Silver Arrow, 8GB Corsair Vengeance LP, EVGA GTX 670 FTW Signature 2, Corsair Force GT 120GB SSD, 4X Samsung F3 HDD, Samsung Blu ray, Antec DF-85
dc8flyer [Avatar]
Newbie Joined: May 03, 2011 19:34 Messages: 33 Offline
[Post New] May 12, 2012 06:24
I received a link last night to download the PDVD12. Unfortunately it doesn't work. I installed it three times. I suspect it is an altered retail version. My next request is to allow me to purchase the full version on line as a normal customer and then have them reimburse me back.

Another sad note is that Cyberlink did not once apologize for my inconvenience they caused me. I would think that would have been the first thing they would have done.
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