I have logged a ticket for this, but Cyberlink have not bothered to respond. I was hoping that maybe someone here could help.
I have PD10 with all the latest updates. I am unable to import H264 1080P mov files. The files came from a Drift HD helmet-camera. It will import some older 720P mov files that I have.
When I try to import the failing mov files, I get an error shown in the attachments 'an error occurred while opening this media file in the media library'. I can confirm that there is nothing wrong with the mov file. It plays back just fine using other programs on the PC, on an ipad and on an android phone. Its PD10 being annoying.
I have tried the suggestions posted here: http://www.cyberlink.com/prog/support/cs/product-faq-content.do?id=12811&prodId=4&prodVerId=930 They did not solve the issue.
I have placed a sample file (that fails to import) at: http://scratch.veletron.com/wontimport.mov (2.7MB) Maybe someone here can try it on their system?
Any help much appreciated. Currently PD10 is looking to be pretty useless for my requirements!
Nigel
Filename | PD10_error.jpg |
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Description | PD10 Error importing movs |
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42 Kbytes
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Downloaded: | 549 time(s) |
This message was edited 1 time. Last update was at May 07. 2012 17:01