Mark,
As it says at the top of the forum:
"This is a forum for CyberLink members to discuss and share their users' experience. CyberLink customer support will not reply in the forum regarding the technical issues."
Try contacting the company's technical support with detailed information on what your issue is and the specs of your computer:
http://www.cyberlink.com/prog/support/cs/index.do
Thanks
Dave
P.S.
Also, did you really think your sarcasm would invoke the helpful response you were looking for? Haha.