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High pitch audio problems when watching blu rays.
Manoroid [Avatar]
Member Joined: Apr 10, 2010 23:07 Messages: 143 Offline
[Post New] Apr 17, 2012 15:41
The hd audio messes up when i fast forward chapters or use the fast forward buttons. Really annoying and the only way to fix it is to restart powerdvd 12. Please look into.

Here are my DXdiag files.

thank you.
 Filename
DxDiag64.txt
[Disk]
 Description
64
 Filesize
38 Kbytes
 Downloaded:
306 time(s)
 Filename
DxDiag32.txt
[Disk]
 Description
32
 Filesize
28 Kbytes
 Downloaded:
314 time(s)
Manoroid [Avatar]
Member Joined: Apr 10, 2010 23:07 Messages: 143 Offline
[Post New] Apr 19, 2012 15:25
Michael are you there?
CyberLink-Michael [Avatar]
Senior Contributor Location: Europe Joined: Apr 18, 2007 04:05 Messages: 7418 Offline
[Post New] Apr 26, 2012 10:41
Hi,
I tried your issue on different systems (Intel/AMD/NV) and was not able to reproduce it on a single system.

My steps:
- used HDMI and HD audio capable Amp
- use BD (physical disc) with DTS-HD-MA or Dolby-THD
- set PowerDVD to use HD audio via HDMI
- start main movie playback
- use FF and back to normal playback

==> Audio is OK

can you confirm/check:
- this happens with all titles
- your procedure?

br
Michael Technical Support

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guga [Avatar]
Member Joined: Apr 22, 2012 16:31 Messages: 52 Offline
[Post New] Apr 27, 2012 12:55
Hi Mano. Are yu using Dobly or the DTS here?
Manoroid [Avatar]
Member Joined: Apr 10, 2010 23:07 Messages: 143 Offline
[Post New] Apr 27, 2012 22:51
Hello Michael thanks for checking on this issue.

Well I just upgraded my graphics to a gtx 680. Which is fully capable of he bitstreaming. I used to have a gt 430 which worked fine. Is there any way you can get a hold of one of the gtx 680. My steps are exactly the same as yours. I fast forward On the iOS remote. Or chapters forward and backward.

My guess is that my new graphics hd audio driver is incompatible with the gtx 680 because this all started when I switched to the new hardware.

This happens on all my titles.

This message was edited 1 time. Last update was at Apr 27. 2012 22:54

Manoroid [Avatar]
Member Joined: Apr 10, 2010 23:07 Messages: 143 Offline
[Post New] Apr 27, 2012 22:53
Guga I'm using both dolby true hd and dts master audio
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