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mov file playback - bad audio
stevek
Senior Contributor Location: Houston, Texas USA Joined: Jan 25, 2011 12:18 Messages: 4663 Offline
[Post New] Apr 16, 2012 12:45
I just installed Power DVD 12 Ultra Build Number 1514.54. It seems to work correctly except ---

I have some old mov files on my computer. DVD 12 finds them and when I first clciked to play them, I got a blank screen. I turned of the True Theater options and I got the video BUT

The sound is just static. The audio format is pcm. They play properly with the correct audio using the latest version (7.) of Quicktime. I have tried some audio options but they still don't play the audio properly.

Any suggestions other than to use Quicktime to play the files.
[Thumb - 2012-04-16_1138.png]
 Filename
2012-04-16_1138.png
[Disk]
 Description
mov file details
 Filesize
34 Kbytes
 Downloaded:
367 time(s)
.
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BoilerPlate: To posters who ask for help -- it is nice to thank the volunteers who try to answer your questions !
Anything I post unless stated with a reference is my personal opinion.
flogger123 [Avatar]
Member Joined: Jan 24, 2012 08:22 Messages: 63 Offline
[Post New] Apr 16, 2012 15:33
i'm not really sure but I don't think PCM is supported by PowerDVD. I could be wrong.
CyberLink-Michael [Avatar]
Senior Contributor Location: Europe Joined: Apr 18, 2007 04:05 Messages: 7418 Offline
[Post New] Apr 17, 2012 04:46
Hi stevek,
can you upload a file to double check?

PCM audio is supported in PDVD, so there should be no general problem

Michael Technical Support

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stevek
Senior Contributor Location: Houston, Texas USA Joined: Jan 25, 2011 12:18 Messages: 4663 Offline
[Post New] Apr 17, 2012 11:37
Thanks, I found out that some of the mov file play with no problems and some do not. I may have convertered some other video files to mov for playing on a portable device using some other software. That conversion may have been the issue.

Based on the above, and the fact that I was exploring the program, I think we can close this thread with my apologies. .
.
BoilerPlate: To posters who ask for help -- it is nice to thank the volunteers who try to answer your questions !
Anything I post unless stated with a reference is my personal opinion.
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