MASSIVE ERROR PLEASE HELP!!!

Forum Index » PowerDirector (previous versions)

Dogtown

Newbie Joined: Apr 06, 2012 13:08 Messages: 12 Offline

Solved by

Apr 08, 2012 07:23

I've just paid the full amount for PD10 now knowing it would be less if upgrading from PD8 (which i bought some time ago)

Not only that but I've bought the delux version and need the ultra version so I can copy to Blu Ray and AVCHD.

What do I need to do????

ynotfish

Senior Contributor Location: N.S.W. Australia Joined: May 08, 2009 02:06 Messages: 9977 Offline

Apr 08, 2012 07:27

Steve -

Just put in a customer service ticket... https://membership.cyberlink.com/prog/support/cs/customer-services.do

Give your purchase details & you should be able to get what you're after.

Cheers - Tony
Visit PDtoots. PowerDirector Tutorials, tips, free resources & more. Subscribe!
Full linked Tutorial Catalog PDtoots happily supports fellow PowerDirector users!

Dogtown

Newbie Joined: Apr 06, 2012 13:08 Messages: 12 Offline

Apr 08, 2012 07:40

Thanks ynotfish, After I've done that, do I just wait for an email??

ynotfish

Senior Contributor Location: N.S.W. Australia Joined: May 08, 2009 02:06 Messages: 9977 Offline

Apr 08, 2012 09:00

Yes

Visit PDtoots. PowerDirector Tutorials, tips, free resources & more. Subscribe!
Full linked Tutorial Catalog PDtoots happily supports fellow PowerDirector users!

Dogtown

Newbie Joined: Apr 06, 2012 13:08 Messages: 12 Offline

Apr 08, 2012 09:36

Just got an email saying to ring ask net as they delt with the sale. Im in the uk tho....

Cyberlink.com uses analytical cookies and other tracking technologies to offer you the best possible user experience. By using our website, you acknowledge and agree to our cookie policy. For more information on cookies or changing your cookies settings, read CyberLink’s Cookie Policy.