Hi Ian,
Thanks for the PM.
What version of PowerDirector do you have?
Open PD > Help > About
note the version build number in the pop-up display.
Can you supply a screenshot?
JVC GZ/MG 575. I'm not familiar with the camera - and I'm looking up the spec off the net
here.
As it's a Hard Drive camera you should be able to access the Hard Drive and use Click and Drag (Cut and paste) the files onto you PC's hard drive. Have you tried that method?
Memory / storage
Supported Flash Memory: MultiMediaCard, SD Memory Card, SDHC Memory Card
Hard Drive: Hard disc drive - built-in - 40 GB
I'll ask RD if there is a known issue.
Dafydd
This message was edited 1 time. Last update was at Dec 11. 2007 15:11