PD10 Render Video Frozen on First Frame

DavidG

Newbie Joined: Jan 08, 2012 01:06 Messages: 5 Offline

Solved by

Feb 09, 2012 03:12

Hi. I've been using PowerDirector 10 for abouth three weeks (graduated from Windows MovieMaker) and need it every day. I have Windows 7, input MP4 720p or 1080p into PD10 for WMV output. Rendered video is frozen on the first frame but audio is fine. Is there a very simple solution to this or if not, just abandon PD10? I do not know what a diagnostic file is. Thank you for any advice.

PaulTV

Newbie Joined: Jan 29, 2012 08:39 Messages: 34 Offline

Feb 09, 2012 12:20

sorry to say, this appears to be a PD10 bug, I have similar issues part way through encodes, vision freezes, audio continues on.

very odd that this has not been fixed before now

Paul

Bubba in TX

Senior Contributor Location: Central Texas Joined: Dec 12, 2009 21:32 Messages: 1332 Offline

Feb 09, 2012 13:41

Hate to rain on you guy's party, no "bug"...... I have never had a problem with 720/1080p mp4 input to 720/1080p wmv output... just did another quick mp4 1080p video rendered to 1080p wmv...to see what the fuss was and still had no problem...

Filename	ScreenCapture_2-9-2012 10.28.24 AM.wmv	Download
Description
Filesize	1982 Kbytes
Downloaded:	447 time(s)

This message was edited 5 times. Last update was at Feb 09. 2012 13:56

__________________________________________
Windows 8 Pro 64 bit

CyberLink PowerDirector 10 Tutorials
PDtoots PowerDirector Tutorials

**NOTICE**
When you are asked to provide a DXDIAG you go the following link and do part "B". Your posted specs are NOT what we are looking for as they tell us nothing. The specs on the box of your computer mean nothing. The DXDIAG shows us how your computer is configured as it runs.

DXDIAG Link

Dafydd B

Senior Contributor Joined: Aug 26, 2006 08:20 Messages: 11973 Offline

Feb 09, 2012 13:41

Hi DavidG,
Welcome to the forum.

Here's the link to the Diagnostic file instructions, Part B
http://forum.cyberlink.com/forum/posts/list/7958.page

If you can provide a snapshot of your Edit Workspace as well please that would be most useful?
(Same guide Part E & F).

Dafydd

Angelaaaaa

Newbie Joined: Nov 12, 2013 12:08 Messages: 5 Offline

Nov 13, 2013 13:42

I'm using PD12.

I am having the same issue with my video. It runs okay during the edit but on final output it's frozen. I tried several output variations, but it's just frozen on the first frame. Audio is fine.

I have attached the two diag files and a screenshot of the frozen frame. Please let me know what to do.

Thanks,
Angela


Filename	Capture.JPG	Download
Description	Screenshot of frozen screen
Filesize	124 Kbytes
Downloaded:	64 time(s)

Filename	AngelaV_PD12_111313.txt	Download
Description	Diagnostic
Filesize	34 Kbytes
Downloaded:	291 time(s)

Filename	64bit_AngelaV_PD12_111313.txt	Download
Description	Diagnostic 64bit
Filesize	33 Kbytes
Downloaded:	387 time(s)

Dafydd B

Senior Contributor Joined: Aug 26, 2006 08:20 Messages: 11973 Offline

Nov 13, 2013 14:15

Hi Angelaaaaa ,
Please post your data/issue and seek support on the PDR12 forum. Please don't hijack another user's thread.

See guide: http://forum.cyberlink.com/forum/posts/list/29698.page

Thread locked.

Forum Moderator