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Have you experienced any compatability problems between PD6 and any ZoneAlarm firewall product, ie: ZoneAlarm, ZoneAlarm Pro and ZoneAlarm Security Suite.
These issues do not apply to PD5 which has no known problems, or to any other Cyberlink product (known at this stage)
Issues reported to date.
1. PD6 will not reload after exiting program, this may occur if access to the internet is denied.
2. PD6 will not reload, even if internet access is granted
3. PD6 will not reload if internet access is permanently denied
4. ZoneAlarm Program Control shows that PDR.exe is still trying to access the internet after PD6 has been closed
5. ZoneAlarm Program Control shows that RichVideo.exe is still trying to access the internet after PD6 has been closed
6. It is neccessary to reboot in order to reload PD6
7. If you try to uninstall PD6, Add/Remove Programs state that PD6 is still running.
8. If you try to delete the Shared Folders file after deleting PD6 from your system, you are unable to because RichVideo.exe is still running.
9. After rebooting, you are unable to access any program, clicking on any program link and nothing happens, therefore you have to bootup again
R & D are currently trying to find a solution.
I have experienced all of the above issues and Dafydd has experienced some of them.
If you have had any of the above problems, please contribute to this post, so we can assess how wide spread the problem may be.
Robert
Edited
This problem only occurs on my laptop, PD6 was working but was very slow loading, so after trying lots of different fixes, then when the above problems started, it was decided that my OS was at fault. Windows XP was reinstalled so I had a clean machine. PD6 was installed and worked perfectly, but as soon as I installed ZoneAlarm, PD6 crashed as described above.
Again PD5 was reinstalled and worked ok with ZoneAlarm.
On my desktop, PD6 and ZoneAlarm have no issues, so there is a trigger which corrupts some files, but what the trigger is we do not know and this is what R & D are trying to resolve
This message was edited 2 times. Last update was at Nov 29. 2007 21:41
Intel i7 7700 HQ, 16 GB ram Nvidia GTX 1050Ti 4GB dual drives 1 TB SSD + 1 TB HDD Win 10
PDtoots
Thanks again Dafydd, for your support in resolving these problems