Hi,
Do a search for K-lite, they have a collection either for 32/64Bit free.
Jim Intel i7-2600@3.4Gz Geforce 560ti-1GB Graphic accelerator, windows 7 Premium 12GB memory

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Quote: Hi,
Do a search for K-lite, they have a collection either for 32/64Bit free.
Jim

So with the K-lite codec pack some importing issues with Powerdirector disappear? Do you have to link the K-lite codec pack with Powerdirector? How?

Hello James1,

I installed the codecs from K-lite but did din't solved my problem. PD10 keeps saying it is missing codecfilters to play. I'm desperate now.

Hi,
You also need the Quicktime player installed.
have you got that?
Jim Intel i7-2600@3.4Gz Geforce 560ti-1GB Graphic accelerator, windows 7 Premium 12GB memory

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Yes i have Quicktime player installed

Nothing works. I can play the audio- and videofiles in other programs but not in PD10

Can you send a screen image of the actual error message?

This is the screen image. Wathever format i insert, i get this error. I allready tried to uninstall en install PD10 but nothing works.... GRRRRR

I wonder if he has a corrupt download. HP Envy Phoenix/4thGen i7-4770(4@3.4GHz~turbo>3.9)
Nvidia GTX 960(4GB)/16GB DDR3/
Canon Vixia HV30/HF-M40/HF-M41/HF-G20/Olympus E-PL5.
Tape capture using 6 VCR, TBC-1000, Elite BVP4+, Sony D8 camcorder with TBC.
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Hi Dodrain,
Please could you answer some questions:
1. When did you purchase PD10 - how long ago?
2. Using the guide information please provide the answers to Part A and Part B: http://forum.cyberlink.com/forum/posts/list/7958.page

Thanks

Dafydd

Hello Dafydd,

I have purchased it on 2011-12-04

I have been able to make movies with PD10 suddenly it is no more possible to import audio or video files. Keeps saying i need codecfilters.

I have the latest patch installed

Work with windows 7 64bit

My movie was almost finished, but now i'm desperate on how to solve the problem.

Hi Dafydd,

When i do DXDIAG in 64-bit windows returns error this is not possible, than windows goes searching for solutions but then nothing.

i have done dxdiag /64bit than it give error on Directshow . Dxdiag crashes on check on Directshow

What should i do?

This my DXDIAG.TXT

Hi Dodrain,
It appears you have bigger computer problems than just running a video editor, if you cant produce a diagnostic file.

I was concerned you might not have activated the various codec's PD10 uses. There is a 30 day activation warning message pop up. If you've chosen to ignore it and expired the time-limit then you need to contact CyberLink. You have just exceeded that time-window very recently.
http://www.cyberlink.com/prog/support/cs/index.do

Dafydd

it is possible that activating period of the codec's have expired, but i never received a message from PD10 that i had to activate this. How can i solve this as fast as possible?

I have posted a support ticket more than a week ago, but no result from the service team... I'm still really desperate. I promised to deliver the movie to a couple, they wanted to show it to family on a meeting, now i can't keep my promise because of desepearing codecs....... At this moment i hate PD10

Still need help!!!!

What's the service ticket number?

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