Create Disc hangs half way through Authoring Process

JeffGilbert

Newbie Joined: Jan 02, 2012 10:41 Messages: 3 Offline

Solved by

Jan 02, 2012 11:21

Hello, and Happy New Year!

I just purchased and downloaded the latest PD 10. I created a movie and tried to create disc. The Authoring Progress bar took somewhere around 30 minutes to increment to 48%, then stopped. Its been at 48% for about 8 hours now. The time remaining is decrementing from 5 hours, so I am going to let it sit till tonight, just in case it might do something. Task manager indicates that PD10.exe and RichVideo are idle. The TSAudio directory was created and is empty, TS_Video contains a zero-byte file.
I haven't answered some of the questions below, because I wan't to let PD run uninteruped until its Time remaining counts down to zero.

1. Windows 7 Professional SP1

2. PowerDirector.exe Product version: 10.0.0.1129

3. Which SR number (available in the "About" box of PD and is NOT the CD-Key!)

4. What kind of video source material used:
.mpg, Len: 1h:54m, 720x480, 4.30GB, captured from VHS

5. A detailed step by step description of the problem.
See Above.
6. What anti-virus solution is installed on your PC?
Microsoft Security Essentials

7. What codec packs installed? See PD's Readme html file
I didn't see a readme

8. What other video editing programs are installed - just in case there is a software conflict.
I uninstalled Nero, nothing else installed

9. What burning software is installed on your PC?
I uninstalled Nero, nothing else installed

10. What type of blank disk was used, if you have a burning create issue?
Didn't get that far

11. What background processes / programs running (especially important for problems with the burning)?
See attached

12. Provide the dxdiag log file as an attachment, see Part B below
Attached

Any help appreciated.
Cheers,
Jeff


Filename	TaskManager.png	Download
Description	Process List
Filesize	84 Kbytes
Downloaded:	385 time(s)


Filename	PdPrintScreen.png	Download
Description
Filesize	992 Kbytes
Downloaded:	409 time(s)

Filename	DxDiag.txt	Download
Description	DxDiag
Filesize	39 Kbytes
Downloaded:	469 time(s)

ynotfish

Senior Contributor Location: N.S.W. Australia Joined: May 08, 2009 02:06 Messages: 9977 Online

Jan 02, 2012 12:13

Hi Jeff -

You're running a mid-range system, but it doesn't sound like you're asking too much of it in this case.

A couple of things from your DxDiag:
1. Only 36GB free on your C drive. This is above the minimum requirements, but might be a factor! http://www.cyberlink.com/products/powerdirector/requirements_en_AU.html
2. GPU driver is not current http://www.nvidia.com/object/win7-winvista-64bit-285.62-whql-driver.html

Questions:
Have you tried unchecking "Burn to Disc" & just creating a DVD folder?
Have you tried rendering the whole 1hr 54min video to DVD HQ & using that produced file to create the disc?
What is in the timeline at 48% (or thereabouts)?

Cheers - Tony
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JeffGilbert

Newbie Joined: Jan 02, 2012 10:41 Messages: 3 Offline

Jan 02, 2012 17:16

Thanks, I will try those things and report back tonight

-Jeff

JL_JL

Senior Contributor Location: Arizona, USA Joined: Oct 01, 2006 20:01 Messages: 6091 Offline

Jan 02, 2012 18:17

Quote: 4. What kind of video source material used:
.mpg, Len: 1h:54m, 720x480, 4.30GB, captured from VHS

Keep in mind, PD10 only really supports DVD HQ, the smart fit option really is not very useful unless you are nearly blind and don't care at all about quality. It simply reduces the frame size and bitrate too much for general TV viewing, in my opinion of course. A standard 4.7GB DVD will hold ~1hr of DVD HQ quality video. Since your are well over 1hr footage for the basic 4.7GB DVD, be sure to select the 8.5GB in disc type when you uncheck "Burn to Disc" & just create a DVD folder.

PD10 does not support a SP option for 2hrs video on a single 4.7GB DVD like some previous version of PD.

Jeff

AllenChicago

Senior Member Location: Chicago (USA) Joined: Jan 28, 2010 22:06 Messages: 151 Offline

Jan 02, 2012 19:02

Quote:

PD10 does not support a SP option for 2hrs video on a single 4.7GB DVD like some previous version of PD.

Jeff

THANK-YOU for this VALUABLE bit of information JLJL! All I do is burn raw footage to DVD for training purposes (with minimal editing)and having an SP Option is very important. I was considering upgrading to PD10, but you've saving me from the trouble. Is there Anything else that has been stripped from PD10 that was in the prior version?

In gratitude..
-Allen in Chicago

JL_JL

Senior Contributor Location: Arizona, USA Joined: Oct 01, 2006 20:01 Messages: 6091 Offline

Jan 02, 2012 19:42

Allen, if you are still using 4:3 footage and sticking with a 4:3 project, you will have SP.

Jeff

JeffGilbert

Newbie Joined: Jan 02, 2012 10:41 Messages: 3 Offline

Jan 03, 2012 09:22

Some Success!

I got the latest gpu driver, freed up a few GBs on C: and created files at 4:3, SP, without burning, to a second HDD. I woke this morning to find that it successfully created the files. I'm thinking that SP will be good enough quality considering that my source files are so poor that a slight decrease in quality wont be very noticeable.
I'll try burning to DVD+R Single Layer tonight. (or maybe I'll get some double-layer discs and some memory on the way home tonight)

Thanks All!

hrabia

Newbie Joined: Feb 20, 2010 08:18 Messages: 1 Offline

Mar 13, 2013 16:12

I got the same problem. PD10 hangs during DVD/BD making. I've saw, when I delete all DVD sections (in the chapter room 1-2-3) then is OK. But for why me DVD-disk without a menu !!!

(( szajs