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Two versions of PowerDVD
Paultx244
Newbie Location: Brazil Joined: Dec 26, 2011 14:06 Messages: 15 Offline
[Post New] Dec 26, 2011 14:44
Until yesterday I had PowerDVD 8 on my Windows 7 Pro 64 system. I installed this software from a CD that came with a new LG Blu-ray reader/recorder drive I purchased a few months ago.

Yesterday I opened PowerDVD 8 and was warned that there was a "patch" to download. After I installed it, much to my surprise, not only it wasn't a real "patch" (that is, an update to correct or improve the sofware) but I ended up with two versions of the same program: 8 and 10.

Fearing something might somehow go wrong, I ask you to please give me advice on what to do about that. TIA.

This message was edited 1 time. Last update was at Dec 26. 2011 14:47

CyberLink-Michael [Avatar]
Senior Contributor Location: Europe Joined: Apr 18, 2007 04:05 Messages: 7418 Offline
[Post New] Dec 26, 2011 15:51
Hi Paul,

please check this thread:

http://forum.cyberlink.com/forum/posts/list/8449.page

and post Version and SR of both applications

br
Michael Technical Support

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RobertJ/OZ [Avatar]
Senior Contributor Location: Melbourne Australia Joined: Aug 14, 2006 02:26 Messages: 1209 Offline
[Post New] Dec 26, 2011 15:56
CyberLink have discontinued updates for PowerDVD8, what's probably happened is that when you launched the program, a dialogue box opened advising that you should upgrade, so when you downloaded, it actually downloaded a later version without you realising.

Robert Intel i7 930, 16GB ram, Radeon HD 5770 1Gb,Ver. 14.12 Win7 64 bit
Intel i7 7700 HQ, 16 GB ram Nvidia GTX 1050Ti 4GB dual drives 1 TB SSD + 1 TB HDD Win 10

PDtoots
Paultx244
Newbie Location: Brazil Joined: Dec 26, 2011 14:06 Messages: 15 Offline
[Post New] Dec 26, 2011 17:44
PowerDVD 8
Version: 8.0.3228f.50
SR Number: DVD100201-01


PowerDVD 10
Version: 10.0.3507.52
Version Type: BD - OEM 3D 6CH+6CH
SR Number: DVD111101-01
TR Number: TR111108-039

Should I simply uninstall version 8?
nayan007 [Avatar]
Member Joined: Dec 05, 2011 22:50 Messages: 52 Offline
[Post New] Dec 26, 2011 19:48
Hi,

Please try to uninstall it < restart your system < install it back again and chck for online updates !! Love Cyber-Link !!
CyberLink-Michael [Avatar]
Senior Contributor Location: Europe Joined: Apr 18, 2007 04:05 Messages: 7418 Offline
[Post New] Dec 27, 2011 03:46
Hi,

you can keep both version as there is no conflict to have them installed at the same time

br
Michael Technical Support

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