Mark7777;

Quote: my frustration level just escalates as some files just hang of the video while the audio continues

I understand your frustration and I am going to ask for your help to resolve your issue by simply providing us some information. I am also going to explain WHY I am asking for these items, for you, and for OTHERS who may come to the forum seeking help or advice:

1. Is this a registered version or TRAIL?

WHY AM I ASKING FOR THIS? - The trial version has limitations and does not support all the functions that you want to perform.

2. Please go to the following link and provide the items requested in PART A and PART B. then come back here and attach the files and information to this post.
http://forum.cyberlink.com/forum/posts/list/7958.page

WHY AM I ASKING FOR THIS? - The information requested will allow us to establish a baseline for your machine, assisting us in analyzing the problem. There is information in those items that helps us GREATLY in determining what may cause your problem. Without (at least) those two items, anyone who tries to help you must GUESS at a solution. You do NOT want guesses, you want a solution.

Once we look at your system specs, we can determine if the focus should be on your files or some other cause. We may ask later for images, file information, etc., but for now one and two, please.

Please, help us to help you...post the requested information and you will find MANY Senior Editors here ready to help you. Without this, your guess is as good as mine!!!

Thanks for the reply. Here is the info you requested:

1. Is this a registered version or TRAIL?

It is a registered version purchased and downloaded about 2 weeks ago.

2. PART A - PD version build:

PowerDirector Deluxe 10.0.0.1129a

PART B - DxDiag Info:

See Attached.


Again, thanks. Any info you can provide is greatly appreciated.

Mark7777;
Thanks for the information. Your machine will experience these pauses and slowdowns and WILL struggle with Powerdirector for a couple of reasons. This is what I suggest:

1. Free up space on your C: drive. Greater than 100GB is desired. This will provide needed temporary processing space for PD10.

2. Your on-board graphics are woefully inadequate for PD10. You do have an available PCI Express-x16 slot to add a proper video card, but with only a 305W powersupply, you have to be careful WHICH card you add.

3.Some relief may be available by applying updated video drivers (directly from AMD) as yours are over two years old. See if the link below works for you. It contains video, as well as audio component updates.
http://support.amd.com/us/gpudownload/windows/Legacy/Pages/radeonaiw_xp.aspx?type=2.4.1&product=2.4.1.3.13&lang=English

3. In general, your machine does not meet the needs of PD10. Even the main CPU is below specs, but many 32BIT users are using this level of CPU.It may be time for a new machine for video editing.

You may be successful in USING PD10 once the video drivers are updated, or with a new card, but there will always be issues with managing large or complex projects.

Hope this information helps.

Thanks for the info. I'll see if these suggestions provide any relief and will post if they do. If not, then yes, might be time to get a new box.

Hi Mark!
Although I still use PD9, I can see that the problem is still in PD10. My machine is still a bit underpowered, but good enough to work with DVD quality. The freezing occurs at random, but I've noticed that it happens less often when you save you work, restart PD and go right into produce screen. The issue looks random and until now I could not determine what is the cause.One more thing- after I produce I check the file- if freeze happened, I produce once again into another file and compare file sizes- if newly produced file is bigger than firs one, I check it. If not- I produce again.
Hope the issue will go away after I upgrade my machine.
Cheers
Marcin

I have been having exactly the same issue. I have a couple of projects (one about 30 minutes, the other about 15 minutes), made up of a variety of clips (.MOD and .mp4). Every time I produce them, for some of the clips the video freezes on the first frame (or even, occasionally, in the middle of a clip), while the audio continues as normal. Generally, at the next clip things start moving again. The problem occurs with different clips each time, and has occurred no matter which format I try to produce to (I've tried AVI, MPEG 2, MPEG 4, MOV, WMV). Since I discovered the problem 1 day before I was hoping to give the resulting movies (of my kids) to my parents as a Xmas gift, it was more than a little frustrating. I did this last year using Power Director 5 (which came with my camera), and it was slow but worked. This year I decided to splurge and upgrade, and I'm beginning to regret it.

I am running Windows 7 with 4 GB of RAM. I am running a registered version of Cyberlink Power Director 10, Build 10.0.0.1012. I am attaching the DxDiag file. Any advice or assistance would be greatly appreciated - I've spent a lot of time on this project, and I want to be able to share it.

After freeing up disk space to be over 100Gb (130Gb free to be exact) and updating the video drivers, not much changed as far as getting a clean image with no video hang. I did have a little more success (in relevant terms, that is) in choosing a different SVRT option (one that forces everything to be rendered). But that just reduced the number of clips that froze to 3. Not sure if that was just pure luck that only 3 froze this time or if it has any meaning. I have now spent about 10x the amount of time I should have on this. Other than the suggested option of getting a new machine, I have run out of options to try that I know of with my existing machine.

Just a suggestion to the Cyberlink folks from a Director of QA at a software company...I would rather have PD error stating that not enough resources are available or that it couldn't create a 100% successfully clean image than to create an image where video is hanging with no warning/error of any kind to let the user know. Again, just my opinion...others may have differing opinions.

I suggest that your break up your project into smaller pieces.

I have had to rotate some of the .MOD and .AVI files

These files should be produced separately.

Once you have them produced, you can bring the produced versions back to the timeline in your main project.
Maybe you can finish the production after you have taken some of the load off of your machine.

Carl312: Windows 10 64-bit 8 GB RAM,AMD Phenom II X4 965 3.4 GHz,ATI Radeon HD 5770 1GB,240GB SSD,two 1TB HDs.

So the rotate option within PD is not reliable for video? These rotated files aren't necessarily the ones that hang when produced. Is the rotate option mainly for still pics then?

Hi Mark,
On the forum we see many editors struggling to do tasks that exceed the performance of their video editing computer platforms. The suggestions given by Fred are sound and I'm sure you've taken note of them. A computers weak points are found when stressed and video editing is "on the edge" for a PC.

You have mixed video format source material and are carrying out an edit on these in a project. I believe Carl is directing you to separate your individual formats and tasks so you
1. produce your project into one format and
2. then finally bringing all the smaller chunks of your project back into PD to be merged together.

The problem with editing various source material has been known for some time to cause problems for editors.

There is an assumption that video produced to 29.97 fps does that from all cameras - that isn't the case. There is a slight variation between makes and an editor should be wary when mix matching source material. Get your video to be the same base and then build your project.

Just my opinion.

Dafydd