PowerDirector 10 Phone Support Hangs Up After Entering TSID. (Solution found)

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MotoRider420

Newbie Joined: Dec 03, 2010 00:12 Messages: 31 Offline

Solved by

Dec 19, 2011 13:41

SOLUTION:
instead of entering TSID, hit 9 at main menu, it will take you to real person. tell them u want refund and phone number for your country. they will give it to you along with your order number. the rest I have yet to complete, update coming soon.

This message was edited 2 times. Last update was at Dec 19. 2011 13:56

MotoRider420

Newbie Joined: Dec 03, 2010 00:12 Messages: 31 Offline

Dec 19, 2011 13:55

alright.

so, call this number: 952-908-4116 (for USA)

then enter ur order number.

then say u want refund.

and bam.

done.

it only took several hours.

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