Is there a problem with the Cyberlink website?

When I try to access my support tickets, contact support etc., I get this error message that pops up within the Cyberlink website:

"We're sorry but the request could not be processed."

"The message has been logged together with more detailed information about the errors so we can analyze it further. Please try again if you're having trouble locating a destination on Cyberlink, try visiting the Cyberlink home page."


Luckily I was automatically signed into my account on this computer so I can post in the forums here, but I get that message when I try signing in on my other computers. But, nonetheless, even though I am signed into my account on this computer, I still have that same message come up when I try to access my support tickets, contact customer service, etc. I've tried other browsers as well. I know that I'm entering the Correct Cyberlink email account and password when I try to sign into my account on my other computers because I can still access my moovielive account using my (known to me) Cyberlink account email address and password.

I even tried creating a new account and password just to see if I would be able to create and use a different account, but where you click to choose your country, there were no countries listed in the dropdown... So, I can't even create a new account...