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Another user with crashes
DigitalMan [Avatar]
Newbie Location: Pennsylvania Joined: May 17, 2016 10:06 Messages: 13 Offline
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I resized all the photos to 1280 X 720. And if that's the case I've done huge projects with Windows Movie Maker with no issues before. This PD project is under 5 mins so far.



Quote: Did you try what I suggested in post 7? If you can run trouble free doing that, it would suggest it's not your memory, but the sheer size of your work.
The Shadowman
Senior Contributor Location: UK Joined: Dec 15, 2014 13:06 Messages: 1831 Offline
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So, to clarify. Did resizing work for you? Panny TM10, GH2, GH4,
DigitalMan [Avatar]
Newbie Location: Pennsylvania Joined: May 17, 2016 10:06 Messages: 13 Offline
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No, it froze yesterday like I said. Am starting to think it's a Crimson driver issue although so far only seems to effect PD and no other software. Came across this on youtube, see comments https://www.youtube.com/watch?v=1zRz5c5R1Bk. Yes I have the latest driver. There is a later beta driver but am not in the habit of installing beta drivers.

So maybe my next card should be nvidia. Maybe an excuse to get the new 1080 card coming out this month



Quote: So, to clarify. Did resizing work for you?
BRUNO T. [Avatar]
Member Location: France Joined: May 06, 2016 06:15 Messages: 61 Offline
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Hi all

@ Carl: I have currently the same kind of crashes as you, since I had 2 news RAM modules to move from 6Go to 10 Go... Have "intermittent" crashes, into web browser or other applicationss, including some blues screens... never had that before. Will uninstal the modules to test. I7 950, 10 Go Ram, GTX960, SSD 256, HD 2 To, with professional music devices.
PD 14 since dec 2015.
Carl312
Senior Contributor Location: Texas, USA Joined: Mar 16, 2010 20:11 Messages: 9090 Offline
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Quote: Hi all

@ Carl: I have currently the same kind of crashes as you, since I had 2 news RAM modules to move from 6Go to 10 Go... Have "intermittent" crashes, into web browser or other applicationss, including some blues screens... never had that before. Will uninstal the modules to test.
I suggest that you put one of the new RAM modules in the first Memory Slot (the one labeled #1) it is usually the module next to the CPU socket.

Put the old memory module in the last Memory slot.

Windows uses the first two megabytes for its own use. That is the memory area that gets used the most by the CPU.

One bad byte can cause BSOD. In Resource Monitor on the Memory tab, you see the Hardware Reserved. That is the Lowest memory area of your RAM modules. Also the most important Memory. If that memory fails in any way, the computer crashes. Carl312: Windows 10 64-bit 8 GB RAM,AMD Phenom II X4 965 3.4 GHz,ATI Radeon HD 5770 1GB,240GB SSD,two 1TB HDs.

DigitalMan [Avatar]
Newbie Location: Pennsylvania Joined: May 17, 2016 10:06 Messages: 13 Offline
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Some new information. It happened again. This time I tried turning the monitor off and then on again. When the monitor came back on it showed the no signal message and then went black. Even tried unplugging the dvi cable and plugging back in. So is this sounding like a gfx card or driver issue? Wish I had a spare card to test.
DigitalMan [Avatar]
Newbie Location: Pennsylvania Joined: May 17, 2016 10:06 Messages: 13 Offline
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So I decided to install the beta Crimson drivers and so far so good. Was able to complete a 6 minute video project with no crashes. This is the version of Crimson I installed in case it helps anyone else. non-whql-64bit-radeon-software-crimson-16.5.2.1-win10-win8.1-win7-may16
Carl312
Senior Contributor Location: Texas, USA Joined: Mar 16, 2010 20:11 Messages: 9090 Offline
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Quote: Some new information. It happened again. This time I tried turning the monitor off and then on again. When the monitor came back on it showed the no signal message and then went black. Even tried unplugging the dvi cable and plugging back in. So is this sounding like a gfx card or driver issue? Wish I had a spare card to test.
I would not think it is the video card.

When Windows Blue screens, there is not much to see on the screen. Depending on some settings in Windows the computer may reboot.

Usually when you get BSOD, the computer is locked up, nothing but a reboot will free up the computer. Windows does not always write an Event, so when you look in the Event Viewer, there is no error message. Carl312: Windows 10 64-bit 8 GB RAM,AMD Phenom II X4 965 3.4 GHz,ATI Radeon HD 5770 1GB,240GB SSD,two 1TB HDs.

DigitalMan [Avatar]
Newbie Location: Pennsylvania Joined: May 17, 2016 10:06 Messages: 13 Offline
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I never said I got a BSOD. I said the PC would freeze. It was indeed the video drivers as this morning I went back to the hi-res photos and did a full 10 minute video project in PD. Everything's working great now and PowerDirector is an awesome application. Great bang for the buck.



Dan



Quote:
Quote: Some new information. It happened again. This time I tried turning the monitor off and then on again. When the monitor came back on it showed the no signal message and then went black. Even tried unplugging the dvi cable and plugging back in. So is this sounding like a gfx card or driver issue? Wish I had a spare card to test.
I would not think it is the video card.

When Windows Blue screens, there is not much to see on the screen. Depending on some settings in Windows the computer may reboot.

Usually when you get BSOD, the computer is locked up, nothing but a reboot will free up the computer. Windows does not always write an Event, so when you look in the Event Viewer, there is no error message.
Carl312
Senior Contributor Location: Texas, USA Joined: Mar 16, 2010 20:11 Messages: 9090 Offline
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Quote: I never said I got a BSOD. I said the PC would freeze. It was indeed the video drivers as this morning I went back to the hi-res photos and did a full 10 minute video project in PD. Everything's working great now and PowerDirector is an awesome application. Great bang for the buck.



Dan
I missed that, what I get of not really reading what is written.

Glad you fixed your video drivers. Video drivers often cause problems in Powerdirector, depending on what brand of video card you have.

I have been lucky, There has not been any better driver for my AMD video card for some time. Carl312: Windows 10 64-bit 8 GB RAM,AMD Phenom II X4 965 3.4 GHz,ATI Radeon HD 5770 1GB,240GB SSD,two 1TB HDs.

DigitalMan [Avatar]
Newbie Location: Pennsylvania Joined: May 17, 2016 10:06 Messages: 13 Offline
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Yeah, is weird. I was running the latest AMD Crimson driver but the newer one appeared to be beta. Although now am wondering as it showed beta on one page but the downloaded file does not indicate beta. Anyways, am glad it's working. Love working with PD over Vegas or Premier. Love the Magic Motion feature and ease of applying transitions.



Dan



Quote:
Quote: I never said I got a BSOD. I said the PC would freeze. It was indeed the video drivers as this morning I went back to the hi-res photos and did a full 10 minute video project in PD. Everything's working great now and PowerDirector is an awesome application. Great bang for the buck.



Dan
I missed that, what I get of not really reading what is written.

Glad you fixed your video drivers. Video drivers often cause problems in Powerdirector, depending on what brand of video card you have.

I have been lucky, There has not been any better driver for my AMD video card for some time.
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