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PowerDVD 14 not enough disk space
DAN0007 [Avatar]
Newbie Location: UK Joined: Dec 07, 2014 09:40 Messages: 14 Offline
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Michael . My main problem is the title of this message board.
Exactly "Not enough Disk Space" when loading Power DVD 14
Of course all my recent products from Cyberlink will be effected if power DVD does not work. Hence I mentioned them. I have submitted proof of purchase on CS 0001420117.
As Cyberlink seem to be hung up on this. I repeat.
They are Director suite 3 : PK6716J67H393G13 although not required as problem is Power DVD 14.
AND THE POWER DVD 14 is xxxxx . I could not see an SR Number on search programs and files. It was not mandatory any way. But I spent quite awhile trying to find it and gave actual DVD details from the inner circle of DVD in case this was of help. I really dont see what else I can do. or why the extreme delay in sorting this problem if there is a fix. I had spent now over £200 for what I thought to be a promising product for all my future projects.
I have another weekend wasted and still can not load Power DVD 14. None of my questions have been answered Hence I try to give more information to no avail.
I see a beta patch- Do I use it- strange after all this time. No fully tested patch is available, and where is the new installer that is mentioned. I do wish I had not gone for Cyberlink now.Because Power DVD is not fit for purpose. will be approaching the retail supplier about this for a refund. While I am left with Director Suite 3 which will be a waste of money if I can not burn my projects to blu ray discs.
What the heck is going on for a known problem since April 2014. Why have I not been put in the right direction so I can get on with my project.The patch is still not listed or ? new installer I need for something that should have been on the dvd I bought. While input on this subject seems to have dried up on the boards- have the other reporters left cyberlink.
Power director 13 is contained within Director suite 3. I stated this should have been 14. while I gave feedback that surely power dvd should been included in the suite. Why even Power DVD 10 was included with my LG BLU Ray writer.Although also not fit for purpose because that also had great difficulty playing a blu ray movie. Hence my purchase of 14 which emphasizes the blu Ray features. I appears feedback is not wanted. Is there a patch or not. ? do I load the old beta patch which I'm not keen on.
Dan.

This message was edited 4 times. Last update was at Dec 10. 2014 17:37

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CyberLink-Michael [Avatar]
Senior Contributor Location: Europe Joined: Apr 18, 2007 04:05 Messages: 7418 Offline
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Hi,
you need to contact with the customer support team.
The support team will be able to provide you latest Installation files (with the mentioned install issue fixed) after providing proof of purchase.

"I stated this should have been 14. while I gave feedback that surely power dvd should been included in the suite"
==> there is no PowerDirector 14, PowerDirector 13 is the latest version

br
Michael

This message was edited 1 time. Last update was at Dec 10. 2014 17:42

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