Hi Tina,
I have not heard back, so I am a bit disapointed in the lack of response. I am not sure if asking them if they got them would make issues worse or they are already now so bad it will not hurt. Definitely touchy people to deal with. I'll check in with them next week.
My DVDs are -R and PD11 says MPEG-2 in setting up for the burn. I use a burn rate of 4.0 or less.
I agree with your approach, as long as the source clips are 60i and PD11 set to NTSC. Throw some 24p in there and I think you will have to produce to a NTSC 60i file first to burn the DVDs from.
That note above about using the Smart Fit feature is what got me going down a rabbit path, and I never would have had a forced education process. Cyberlink said they will add it to their fix list.
PD 11 Ult Suite PD11.2812,
ASUS G750JW: Win 8 64-bit OS; Intel® Core™ i7-4700HQ processor, 2.4GHz (with Turbo Boost up to 3.4GHz); 8GB DDR3; NVIDIA GeForce GTX 765M 2GB graphic; HD 5400 rpm 1TB. USB 3.0 1-4TB.