Announcement: Our new CyberLink Feedback Forum has arrived! Please transfer to our new forum to provide your feedback or to start a new discussion. The content on this CyberLink Community forum is now read only, but will continue to be available as a user resource. Thanks!
CyberLink Community Forum
where the experts meet
| Advanced Search >
Eventual error appearing after updating to Ver. 11.0.0.2707
Dafydd B [Avatar]
Senior Contributor Joined: Aug 26, 2006 08:20 Messages: 11973 Offline
[Post New]
Quote: ......
I always turn OFF my machine after using it and this problem happens immediately after turning it on and launching PD11 and as I mentioned on my first it happens sometimes, NOT always and besides, this problem appeared just after updating to .2707 and never before with any other previous version, so it must be a problem with the .2707 version.

I cant see anything that jumps out at me in your diagnostic other than you're a bit low on spare capacity in C drive for HD editing. How old are these HDD you have?
What's the spin speed on them?
Have you uninstalled/re-installed PDR11 (uninstall via the control panel)?
Have you uninstalled QT and WaveEditor via the Control Panel when you uninstalled PDR11?
What other media based (audio/video/TV/graphic/capture) software are you running on your PC?
What software do you have installed on your PC? I'm looking for a software conflict.

I'm inclined to think you have either a software conflict, poor installation of PDR11 or you have a hardware issue. The Contents error message may just be a misnomer and triggered by the fault but not really guiding us in the right direction. The startup run error looks to be a "wake up" message as your system is faulty.

Have you taken your computer to a local tech support to be checked? This may be a better option on your part.

Dafydd

This message was edited 1 time. Last update was at Apr 02. 2013 11:21

Diazruanova [Avatar]
Newbie Location: Central Mexico Joined: Jan 30, 2013 09:34 Messages: 14 Offline
[Post New]
Quote:
I cant see anything that jumps out at me in your diagnostic other than you're a bit low on spare capacity in C drive for HD editing. How old are these HDD you have?
What's the spin speed on them?
Have you uninstalled/re-installed PDR11 (uninstall via the control panel)?
Have you uninstalled QT and WaveEditor via the Control Panel when you uninstalled PDR11?
What other media based (audio/video/TV/graphic/capture) software are you running on your PC?
What software do you have installed on your PC? I'm looking for a software conflict.

I'm inclined to think you have either a software conflict, poor installation of PDR11 or you have a hardware issue. The Contents error message may just be a misnomer and triggered by the fault but not really guiding us in the right direction. The startup run error looks to be a "wake up" message as your system is faulty.

Have you taken your computer to a local tech support to be checked? This may be a better option on your part.

Dafydd


Thanks again,

Answering your questions:

1.- The drives, C:/ included, are no more than two years old and I check them regularly for S.M.A.R.T. and read/write errors with Seatools utility (diagnostics Seagate utility) and they are OK
2.- 7200 RPM
3.- I have un-installed PD via the control panel and re-installed it (this last version) again: same result.
3.- NO, I have not uninstalled Wave Editor or QT, just PD11
4.- I work mainly with Cubase 6 for music production BUT both programs (Cubase & PD11) NEVER run at the same time.
5.- At the time of working with PD11, besides Windows own processes, services etc. I exclusively (I am very strict with RAM usage, so I kill every process and service not related to the work I am going to do, be it Audio or Video) have NIS (Norton AV) and a utility-Core Temp- that checks the CPU temperatures. NOTHING else.

In fact, I try to run my PC as lean as possible, so I keep it clean from useless files and I run in real-time very few things, but as I said before, when I am doing work with PD I only have three services: one is RichVideo, the Audio Card service and Norton AV and around 37 processes Microsoft´s included, so, as you can see, I keep my PC in very good shape running as fast and smooth as when it was new.

I regularly use CCleaner to get rid of useless temp files, keep my drivers up-to date, check my registry for useless or outdated entries and defrag and optimize my c:/ drive weekly.

As a matter of fact, I do not consider this a show stopping problem cause after the initial tantrum, I can re-launch it fine a second time and voila, I can work for hours without problems, always happen this way.


Thanks

_______________________________________

OS: Windows 7 x 64bit (Home Premium)
Motherboard: Gigabyte H55M-USB3
Processor: Intel Core i7@ 860 (LGA 1156)
GPU: Radeon HD 5670 1G memory
RAM: 8Gb DDR3
Powered by JForum 2.1.8 © JForum Team