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ATI Graphics Rendering PD crash
bitman [Avatar]
Newbie Location: Belgium Joined: Feb 24, 2013 03:42 Messages: 9 Offline
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in reply to Dafydd Bevan
Yes I am a gamer with a gamer rig I always build and configure myself, including watercooling. However I have not overclocked in years as even today's games are sometimes so taxing that overclocking is indeed very tricky for stability.
Your suggestion about the power options (2 terrabyte cash disk falling asleep) as my pd11 is installed on SSD, it did crossed my mind as well, I'll give it a go. Win7 Ultimate, i7 930@2.8GHz, RAM 6GB, 2xSSD (raid 0), 2Tb data drive, creative X-fi, 2x ATI 5850 in crossfire mode, PD 11 ultra + color director
All vodi
Senior Contributor Location: Canada Joined: Aug 21, 2009 11:24 Messages: 1431 Offline
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bitman ,

Good troubleshooting ! In the past AMD has been known to do poor verification of their releases (unfortunately, PD is included).

Keep up the good work. Win 10, i7
bitman [Avatar]
Newbie Location: Belgium Joined: Feb 24, 2013 03:42 Messages: 9 Offline
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I am not out of the woods yet
It still crashes on idling (when minimized) after about 10 minutes, I looking into the win7 scheduler, but I do not see anything planned for when it crashes.
I can rule out autosave I think as I disable it (unless the gui un-tick is not properly propagated to the program code).
I need to check the registry.
Any of you folks have PD11 crash in following steps?
- start PD 11 (64 bits) full edit
- do nothing with it, just minimize it with the normal windows minimalize dash (right top corner)
- wait for 10-15 minutes (start email and IE in the mean time to keep you busy )
- crash Win7 Ultimate, i7 930@2.8GHz, RAM 6GB, 2xSSD (raid 0), 2Tb data drive, creative X-fi, 2x ATI 5850 in crossfire mode, PD 11 ultra + color director
Dafydd B [Avatar]
Senior Contributor Joined: Aug 26, 2006 08:20 Messages: 11973 Offline
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Hi Inuki7 and members,
I'd like to bring this thread back to the original poster's (OP) issue and see where Inuki7 now stands and whether this thread should be closed (and for "bitman" to open a new topic/thread).

I am concerned this thread's focus has moved to a non-OP's input which would be better dealt with as a separate and new topic.

New Topic link: http://forum.cyberlink.com/forum/jforum.page?module=posts&action=insert&forum_id=110

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bitman [Avatar]
Newbie Location: Belgium Joined: Feb 24, 2013 03:42 Messages: 9 Offline
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I will make a separate thread for the idle issue, although I believe we have the same root issue.
I had one time the same crash while the PD11 was not minimized idling.
-we both have C drive SSD and a non C: big datadrive,
-we both have ATI versions 13.x
-we both have windows 7 64 bit ultimate
-we may have other items in common

- what is not the issue (tried by me or the OP):
------------------------------------------------
- interference other video editors (OP did fresh installs)
- codex issues (same reason)
- anti virus (we have different ones)
- PD11 itself (yes, it looks to me some other program/process/services time-out or scheduled thing unloads the dll used by PD11 making PD11 crash. In fact PD11 cannot even report the issue, it is windows own reporting that gives the crash info.

- observations
--------------
- the problem goes away by using nvidea ==> points to ATi videocard, or possibly catalyst sw suite
- the problem looks to be less or gone (not sure, more test needed) if all programs are removed from startup (this includes CCC).
Unfortunately I upgraded IE9 to IE10 from MS a few days ago, this could also be causing issues, to be on the safe side, I deactivated HW acceleration in IE
I am beginning to suspect catalyst control center (and associated MOM process) itself. Win7 Ultimate, i7 930@2.8GHz, RAM 6GB, 2xSSD (raid 0), 2Tb data drive, creative X-fi, 2x ATI 5850 in crossfire mode, PD 11 ultra + color director
Dafydd B [Avatar]
Senior Contributor Joined: Aug 26, 2006 08:20 Messages: 11973 Offline
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Thank you bitman. The thread for "bitman" continues on his new topic here: http://forum.cyberlink.com/forum/posts/list/27800.page
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