OK,
Please contact CyberLink technical support: http://www.cyberlink.com/prog/support/cs/contact-support.jsp

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Moderator

I fixed it.

In what way did you "fix it"?

Sorry for the delay.

I hadn't installed the program pack so to find my pack I went to my email and did this and everything went perfect.
RECEIVING YOUR PURCHASED PRODUCTS
Downloadable products may be accessed by looking up your order. In the order summary, click on the Download link next to the product name. For physical products, you will receive a seperate email notification when your products have shipped.

Glad things got going for you, Neeko64. It would be great if you'd now click Edit on your first post, and add "SOLVED" in the subject line. That way other people will know the problem was resolved and that they'll find the answer in the thread.

rbowser

I have just had some problems too with a new purchase. I could not get the Content Pack to download completely. It got near the end and then it bombed out with a "partial download" message. This from the Digital River site. I fixed that problem by un-ticking the option in IE, (V9), which says "Never allow websites to request your physical location" in the 'Options - Privacy' tab. I have encountered this problem before with downloads, so I knew what to look for. And, yes, I couldn't get Power Director to load until the Content Pack was installed.
I still also have to find out what "Smart Sound" is for. In the end I said "no" to installing it.
Otherwise so far its all working.

Smart Sound is a music package - let it install, it has a batch of free music which stretch the length of your track if needs be.

Many editors use it.