Hi Robert2 S

I note what you say but I thought that the cards listed were for use with Nvidas CUDA. Tech support in initial replies have not said anything about my graphics card being underpowered. When I purchased the software my pc including the graphics card meets the minimum requirements to run the software on the box.

At present I would just like it to open to even see what it is like.

Strange why Pinnacle studio 15 will run quite happily and PD9 won't even open.

thanks

rsm

rsm....

That's just the thing about minimum requirements.... in the software world that actually means minimum performance. Video editing is the most strenuous thing you will ever put you video card and CPU's through. Those "super" games don't even come close. They use the super video cards just to get good on the fly graphics rendering and frame rates. The same thing helps with your video rendering.

You cannot compare the reason why Pinnacle will run and PD9 wont. They may both be video editing software but that's all they have in common. When I go into Pinnacle forums I see the SAME issues there too.

Everyone gets confused when one software will run and then another one wont. Even those of us that do not have issues. Why does it run well on my computer and not yours? Unfortunately in all of the Power Director Forums PD6 - PD9 you see a lot of people with the wont start issue. What you don't see a lot is when a solution works, they never come back and let us know it worked. And another thing you never see is what the actual volume of sales are or actual volume of people that have no problems at all. Normally people only come here when the need help. If you look at the numbers, that's really not very many people. Even out of that number there are those that just ask editing "hot do I" questions.

I chase around in 21 different forums for other software and hard ware. it's the same in all of them.

So far I have always been able to get all the pesky software to run on my machines. There is a reason it won't and you have to figure out why it won't. When Pissta.... er Vista came out, almost none of my good old software I was using would run on it. So I spent a LOT of money getting upgrades. Then Win7 came out, I use the 32 bit version, and now I am running 25 year old 16 bit software with no problems other than I have to be careful naming files at times. (the old 16 character thing)

It took a while on some but I usually figure out what I have to do to get it to run. Usually a registry tweak or rebuild. There is a reason it will not run on your computer and it is not ALL PD's fault.

By the way I tried Pinnacle in the past.... it cannot do hardly anything I can do in Power Director. It's title use and structure still sucks. Windows Movie Maker is better and it's free. __________________________________________
Windows 8 Pro 64 bit

CyberLink PowerDirector 10 Tutorials
PDtoots PowerDirector Tutorials

**NOTICE**
When you are asked to provide a DXDIAG you go the following link and do part "B". Your posted specs are NOT what we are looking for as they tell us nothing. The specs on the box of your computer mean nothing. The DXDIAG shows us how your computer is configured as it runs.

DXDIAG Link

I look at Senior Contributor Robert2 S's reference to:
http://www.cyberlink.com/products/powerdirector/requirements_en_US.html

It seems a tad curt. We out here are looking a references like this:
http://en.wikipedia.org/wiki/Nvidia_gpu

and wondering if support is Robert2 S's motive.

I just read the entire cover of a PD9 deluxe retail carton, and I see no reference to GPU or video card requirements. There's a lot of stuff on the cover, but with the severe GPU restriction absent, an accident no doubt. Take a look yourself, but bring a magnifying glass, it's apparently not designed for humans to read with the naked eye.

But perhaps I'm insubordinate. Perhaps we should be QUIET involuntary beta-testers.

Hal, if you want curt you could actually look under "Requirements" in my posted link and you would see in black and white the requirements for PD.

I get tired of people with old computers or underpowered laptops complaining how PD doesn't work properly or crashes all the time. If you don't like PD go spend $800-$1,000 on some of the competitors editing programs and see if you do any better. My youtube channel====> http://www.youtube.com/user/relate2?feature=mhsn

I for one have always appreciated Robert's willingness to assist a fellow editor. Giving of his time freely and not mincing around, straight talking which can be understood by all (we have many non-English speakers here who rely on online translations). Please reconsider your view Hal, it is not the one I hold of Robert.

Hal, I have taken a quick look over your posts on this forum so far. Umm - not a good start, I see a number of senior editors have passed comments on your contributions so far.