Please find attached the DX Diag files and screenshot of the green video problem
Summary of the problem:
I bought a new PC, loaded PowerDirector9 (latest build) about 3 weeks ago, edited HD video and all was working fine. I was editing huge files (90 minutes) of HD video and all was good.
Note: the hardware & driver configuration was fine as PD9 was working with the HD video.
Last week I saw the green video problem when previewing HD video. This was shortly after I had switched the drive mapping for projects, imports and exports from the C drive to the D drive. After the bug had started it would not go away.
The video appears green in the preview screen, and it remains green when produced into a .WMV file.
I switched the drive back from the D drive to the C drive.
I turned off the shadow file feature for HD.
I uninstalled and reinstalled PowerDirector9.
I installed new 32 bit and 64 bit codecs.
I installed the latest video and audio drivers.
None of these changes has solved the problem. As the hardware and driver configuration was working fine last week, I can't see that it can be a configuration or hardware issue, but don't know why this green video issue started.
I currently can process HD video if I convert it to 1080p .WMV files but .MOV, MP4 and H.264 files produce the green video problem. Other (non HD) files seem to work fine--no green video problem there.
Appreciate anyone figuring out what's happening here.
Thanks,
David
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David290361-64-bit-DxDiag-Sep1.txt |
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64-bit-DXDiag-David290361 |
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52 Kbytes
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David290361-DxDiag-Sep1.txt |
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DXDiag-David290361-Green-Video-Problem |
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39 Kbytes
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389 time(s) |
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PowerDirector-Green-DavidSmithSV.PNG |
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Screenshot of Power Director |
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222 Kbytes
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David