CyberLink Community Forum
where the experts meet
| Advanced Search >
Max/suggested burning speed and Burn Fail Error Code 0xeb020b9c with BD-R @ 10x
Reply to this topic
Sony-Vaioeur [Avatar]
Newbie Private Message Joined: Oct 28, 2011 06:39 Messages: 6 Offline
[Post New]
I'm not sure if this is P2Go or PowerProducer's responsibility...

Using Windows 7 x64, P2Go 6.0.0.3311 and the external USB BUFFALO BR-X816U2 blu-ray burner I successfully burned to a SONY BD-R (certified 6x) an Image of size 22.9 GB. I manually set the burning speed at 6x and in about 20 minutes the BD-R was ready. Of course I did not save the log of a successful burn.
Next, I inserted another SONY BD-R (certified 6x) in the same drive and chose the same Image to burn. Only this time I forgot to set the speed manually at 6x, leaving by accident, the suggested/max burning speed of 10x(!).

My drive only burns at 8x max and the SONY BD-R is certified to 6x only. I thought: I never had problems with P2Go max suggested speeds before using CDs, DVD+Rs, DVD-Rs, or DVD+RWs; at least it should burn initially at 10x and then slow down gradually.

(Not) to my surprise, the burn fails at about 56%... ErrCode: 0xeb020b9c

I know it is my fault only, in being thick as a brick for not having set the correct 6x speed manually, but I ask why does P2Go suggests a speed that the hardware can't handle? Maybe the SONY BD-R (certified 6x) can be burned in other blu-ray recorders at higher speeds but in this one it cannot, so maybe P2Go should first check/limit the burner capabilities and then check the disk's.

I know that most of the burning software recommends max burn speeds but Cyberlink ought do the opposite and be conservative about it, as to suggest safe, slow speeds because people are not machines and are (very) prone to err...

Log follows:

C:\Program Files (x86)\CyberLink\Power2Go\Power2Go.exe : Version 6.0.0.3311
CBS.dll : Version 7.7.4511

==================================================================

Total physical memory : 4095MB (4193512KB)
Free physical memory : 1698MB (1739496KB)
Memory load : 58 percent

Number of CPU : 4
CPU Name : Intel(R) Core(TM)2 Quad CPU Q9400 @ 2.66GHz
CPU Speed : 2666 MHz

==================================================================

6.11.2011
Task Type : Burn Disc Image

15:31:21, File(cl_DiscCopy.cpp), Line(8415)
-> Begin burning process
Current drive: <F: HL-DT-ST BD-RE BH10NS30 EL00>
====== Disc Info =======
Disc Type: BD-R Sequential Recording
Disc Status: Blank, Appendable
Num. of Sessions: 1 Num. of Tracks: 1
Disc Capacity: 12219392LBs
Free Size: 12219392LBs Used Size: 0LBs
========================
Current writing speed(x): 10.0
-> Burn from image

15:31:21, file(cl_DiscCopy.cpp), line(8625)
-> Quick/Background Format

15:31:22, file(cl_DiscCopy.cpp), line(8838)
-> Prepare writing disc
Burn option: w/ buffer underrun protection
Burn option: w/o simulation
Burn option: w/o close disc
Burn option: w/o verify disc

15:46:23, File(cl_DiscCopy.cpp), Line(1244)
-> Burning Fail, ErrCode: 0xeb020b9c
-> End burning process

==================================================================

Error Code : 0xeb020b9c

This message was edited 6 times. Last update was at Nov 07. 2011 06:32

Reply
CyberLink-Michael [Avatar]
Senior Contributor Private Message Location: Europe Joined: Apr 18, 2007 04:05 Messages: 7418 Offline
[Post New]
Hello,

we would like to investigate your issue - can you please provide bus-trace log file for the issue:

1. Detailed Disc Model
2. BusTRACE log when launching Power2Go &reproduce previous step (but no need to burn a real disc)
-How to use BusTRACE? Please refer here
http://update.cyberlink.com/ftpdload/cs/Guide/busTRACE_log_ENU.mht

thanks and br
Michael

Technical Support

Werde Facebook Fan
Reply
Sony-Vaioeur [Avatar]
Newbie Private Message Joined: Oct 28, 2011 06:39 Messages: 6 Offline
[Post New]
The disk that failed the burn is blue with a grey strip over the letters "BD-R" (on the right) and on top the label "AccuCORE"; below is "Ver. 1.3/6X 25 GB".

I inserted the other successfully burned SONY BD-R disk (at 6x speed) in the BUFFALO BR-X816U2 external usb drive and P2Go 6.0.0.3311, in Windows 7 x64 tried to import the previous session. In configuration pane I could read again 2X, 4X, 6X, 8X, 10X (max). This drive is not meant to burn BD-Rs at 10X!

I removed the SONY BD-R and inserted a brand new Memorex (1X-4X) to which P2Go showed as ready to burn at 8X. It will probably burn at 8X like before but I will choose 4X speed just to be safe.

I will try to bring the busTRACE log, not sure if I'll be able to do it...

#EDIT#

I uninstalled Cyberlink Blu-ray Disc Suite and installed Nero Burning ROM 11 Trial and then inserted the successfully burned SONY BD-R (6x) in the BUFFALO drive. Nero 11 Trial said it was blank and ready to be burned at 10X (44,950 Kbs).

Something is missing somewhere...

This message was edited 1 time. Last update was at Nov 11. 2011 13:42

Reply
Adrian [Avatar]
Newbie Private Message Joined: May 02, 2016 09:08 Messages: 2 Offline
[Post New]
User Name : Name
Company Name : Company
CDKey :
OS Version : Home Basic/Premium
C:\Program Files (x86)\Lenovo\Power2Go\Power2Go.exe : Version 5.5.1.7108
CBS.dll : Version 7.7.5710

==================================================================

Total physical memory : 2047MB (2097151KB)
Free physical memory : 2047MB (2097151KB)
Memory load : 36 percent

Number of CPU : 4
CPU Name : Intel(R) Core(TM) i5-2410M CPU @ 2.30GHz
CPU Speed : 2295 MHz

==================================================================

2.5.2016
Task Type : Burn Disc Image

13:58:02, File(cl_DiscCopy.cpp), Line(7481)
-> Begin burning process
Current drive: <E: HL-DT-ST BDDVDRW CT30N WX01>
====== Disc Info =======
Disc Type: DVD-R
Disc Status: Blank, Appendable
Num. of Sessions: 1 Num. of Tracks: 1
Book Type: DVD-R
Track Path:
Parallel Track Path
Diameter Length: 120mm Layer Counts: 1
Data Area Start PSN: 196608 End PSN: 2495103 End PSN on Layer 0: 0
End PSN : 120mm Layer Counts: 1
Disc Capacity: 2298496LBs
Free Size: 2298496LBs Used Size: 0LBs
========================
Current writing speed(x): 8.0
-> Burn from image

13:58:02, file(cl_DiscCopy.cpp), line(7889)
-> Prepare writing disc
Burn option: w/ buffer underrun protection
Burn option: w/o simulation
Burn option: w/o close disc
Burn option: w/ verify disc
Burn mode: PACKET_INC

14:00:16, File(cl_DiscCopy.cpp), Line(1215)
-> Burning Fail, ErrCode: 0xeb020b9c
-> End burning process

==================================================================

Error Code : 0xeb020b9c
Reply
stevek
Senior Contributor Private Message Location: Houston, Texas USA Joined: Jan 25, 2011 12:18 Messages: 4663 Offline
[Post New]
Adrian, It is always better to start your own thread than to threadjack one that is almost 5 years old.

If you search the web for that error, you will find that the most common issue id a dirty burner or a bad choice of discs. You can get a cd cleaner disc or just try blowing out the drive with clean dry air (protect your eyes). You should always use best quality blank discs if you really want to keep your work. Store brands and cheap discs are not usually good for percent of quality burns vs failures and not good for long term storage. The cost difference is negligible.

Let us know if these two suggestions help.



Edit: Read this article regarding disc quality. It is not a recommendation for use the company as a supplier: The article is somewhat out of date.

http://www.digitalfaq.com/reviews/dvd-media.htm

This message was edited 2 times. Last update was at May 03. 2016 09:26

.
.
BoilerPlate: To posters who ask for help -- it is nice to thank the volunteers who try to answer your questions !
Anything I post unless stated with a reference is my personal opinion.
Reply
Adrian [Avatar]
Newbie Private Message Joined: May 02, 2016 09:08 Messages: 2 Offline
[Post New]
Many Thanks did not look at the date my um bad.

Many thanks for the reply though and yes very helpful.

Kind Regards

Adrian
Reply
Reply to this topic
Powered by JForum 2.1.8 © JForum Team