Getting a message saying the disk requires player update

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gd777

Newbie Joined: Sep 27, 2011 07:36 Messages: 2 Offline

Solved by

Sep 27, 2011 08:02

I have powerdvd9. I am trying to play a Bluray disc and the player is saying that an update is required to play this disc. I have updated it to latest patch build 4105 and still getting the same message. It is not playing the disc. please let me know what has to be done?

CyberLink-Michael

Senior Contributor Location: Europe Joined: Apr 18, 2007 04:05 Messages: 7418 Offline

Sep 27, 2011 08:05

Hi,

please share the info which title you want to playback.

Br
Michael Technical Support

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gd777

Newbie Joined: Sep 27, 2011 07:36 Messages: 2 Offline

Sep 27, 2011 08:06

X-Men First Class

dto1984

Newbie Joined: Jul 27, 2011 22:30 Messages: 15 Offline

Oct 01, 2011 19:02

Not to hijack the thread, but I have the same issue with version 8. More and more new releases will not play. Source Code, Trainspotting, Carlos, and now The Office Season 7. It is clearly a security issue (new AACS codes the software can't recognize), but Cyberlink does nothing to fix it. In other threads, Cyberlink reps have told members that patches are coming--for versions 10 an 11. That's very helpful. Thanks Cyberlink.

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