Update new patch make problem

ASAF

Newbie Location: ISRAEL Joined: Feb 02, 2011 01:59 Messages: 2 Offline

Solved by

Aug 23, 2011 06:38

Hi all,
I downloded the latest update of PD9 and this file
install the PD9 and now don't accept my Activation Key.
more than that, now i can't make changes in the Wave editor
beacause i don't have the premission

What is going on here??

Asaf Cohen
Director - Editor
Owner of Minimal Productions

Intel core i7 2600 CPU 3.40 GHZ
16 MB RAM
Win7 Professionl 64bit
Power Director 9

ynotfish

Senior Contributor Location: N.S.W. Australia Joined: May 08, 2009 02:06 Messages: 9977 Offline

Aug 23, 2011 07:01

Asaf -

If you've just re-installed PD9 - not just applied the patch (2930) - you need to:

1. Uninstall PD, SmartSound, Wave Editor & PhotoNow
2. Re-install them
3. Apply your activation key
4. Install the latest patch.

Cheers - Tony
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Gary1545

Newbie Location: Vancouver Joined: Jun 16, 2010 18:47 Messages: 27 Offline

Aug 24, 2011 00:41

There is one other possible problem if WaveEditor won't install. Somewhere in these forums is an explanation of what to do - some searching should find it.

Sometimes a Windows Media Player file that's needed isn't found by the installer and it gives up without a message. The explanation tells what to change in an installation configuration file to see the reason the installation failed. If it's the missing WMP file, it is an easy fix and is also explained in the same thread.

As for the activation key - it appears it is only acceptable with the initial PD version so after (re)installation but before any updates, activate PD; after that's successful you can then apply the latest update (it contains all previous changes as well as the latest).

Gary

This message was edited 1 time. Last update was at Aug 24. 2011 00:42

ASAF

Newbie Location: ISRAEL Joined: Feb 02, 2011 01:59 Messages: 2 Offline

Aug 24, 2011 03:11

Hi,
First, thank you all..
the strange thing is that the update reinstall the PD9 without any questions..
i'm trying to do what you suggested. with god help i hope it will be OK

Thanks Asaf Cohen
Director - Editor
Owner of Minimal Productions

Intel core i7 2600 CPU 3.40 GHZ
16 MB RAM
Win7 Professionl 64bit
Power Director 9