Announcement: Our new CyberLink Feedback Forum has arrived! Please transfer to our new forum to provide your feedback or to start a new discussion. The content on this CyberLink Community forum is now read only, but will continue to be available as a user resource. Thanks!
CyberLink Community Forum
where the experts meet
| Advanced Search >
Power Director has stopped working
IANACGrant [Avatar]
Newbie Joined: Sep 23, 2009 09:30 Messages: 25 Offline
[Post New]
Hi everyone,
every so often my Power Director 9 (Ultra64 Version 9.0.0.2930) stops working with the message 'Power Director has stopped working' and with no further information. This has happened at various stages of creating both photo based and video based productions. It can happen when I am Editing (the last time was when I was adding photos to my project), when Producing a file, and when Creating Discs.
My PC is running on Windows 7 64bit and is about 18 months old and powerful enough to run my flight sim (so should be able to run Power Director I would think).
I was going to reinstall but I notice the cleanup files in this forum are stored in RAR format which I can not expand without going to further expense of purchasing an expander.
Anyone got any suggestions?
Ian

p.s. Power Director 8 always worked without a hitch.
1Nina
Senior Contributor Location: Norway, 50km southwest of Oslo Joined: Oct 08, 2008 04:12 Messages: 1070 Offline
[Post New]
Hi Ian,

If you need an unpacker for rar, there are some free ones to be found, I believe.
However, if you go to http://download.cnet.com/1770-20_4-0.html?query=winrar+64&platformSelect=Windows&tag=srch%3Ba&searchtype=downloads&filterName=platform%3DWindows&filter=platform%3DWindows

you can download Winrar 64

This message was edited 1 time. Last update was at Aug 20. 2011 14:53


Just something.
https://www.petitpoisvideo.com
IANACGrant [Avatar]
Newbie Joined: Sep 23, 2009 09:30 Messages: 25 Offline
[Post New]
Hi 1Nina,
thanks for that. I have downloaded a RAR expander and will take it from there. I assume I now uninstall Power Director then run each of those packages to clean up before re-installing.
Thanks again
Ian
[Post New]
IANACGrant;
The last DXDIAG for you I could find on the forum, had the video drivers for your NVIDIA GeForce GT 120 at version 197.93 (5/21/2010).
Have you tried installing the latest 280.26 (8/9/2011)? This may resolve the 'Power Director has stopped working' error message for you.

There really is no comparison between PD9 and "Flight SIM". Takes LOTS more CUDA cores to do all the background work and Trans-coding for an NLE (especially a 64BIT), then it ever did to render/draw the screens for Simulator games. Your NVIDIA GeForce GT 120 only has 32 CUDA Cores, so it is at a disadvantage from the start. Hopefully the new drivers will help.

This message was edited 3 times. Last update was at Aug 20. 2011 18:01

BarryTheCrab
Senior Contributor Location: USA Joined: Nov 06, 2008 22:18 Messages: 6240 Offline
[Post New]
Save a restore point first, I have read about and also experienced the last Nvidia driver 280.26 to be faulty. HP Envy Phoenix/4thGen i7-4770(4@3.4GHz~turbo>3.9)
Nvidia GTX 960(4GB)/16GB DDR3/
Canon Vixia HV30/HF-M40/HF-M41/HF-G20/Olympus E-PL5.
Tape capture using 6 VCR, TBC-1000, Elite BVP4+, Sony D8 camcorder with TBC.
https://www.facebook.com/BarryAFTT
[Post New]
Barry gives good advice (again)!
In windows7 you must work a little to create a manual restore point:
http://windows.microsoft.com/en-US/windows7/Create-a-restore-point

And you can use ROLLBACK DRIVER if needed:

http://www.nvidia.com/object/driver_rollback.html

On the opposite end of the argument, many of us are running the newest driver successfully, and the OLD drivers certainly limit the new PD9 2930 build... and the old drivers are known to cause your error message. So if the newest doesn't work for your machine, at LEAST update to 275.33 (1 year newer for you IANACGrant).

This message was edited 4 times. Last update was at Aug 20. 2011 19:53

BarryTheCrab
Senior Contributor Location: USA Joined: Nov 06, 2008 22:18 Messages: 6240 Offline
[Post New]
I actually used "rollback", but I figure RESTORE to be a more widely used procedure. HP Envy Phoenix/4thGen i7-4770(4@3.4GHz~turbo>3.9)
Nvidia GTX 960(4GB)/16GB DDR3/
Canon Vixia HV30/HF-M40/HF-M41/HF-G20/Olympus E-PL5.
Tape capture using 6 VCR, TBC-1000, Elite BVP4+, Sony D8 camcorder with TBC.
https://www.facebook.com/BarryAFTT
IANACGrant [Avatar]
Newbie Joined: Sep 23, 2009 09:30 Messages: 25 Offline
[Post New]
Thanks for all the replies so far. I did an NVIDIA driver update and my machine crashed a few days later so I rolled back then but I will recheck the drivers. I have attached my latest DXDiag files (including 64bit); I did not appreciate my old DXDiag file would still be on the system - maybe even a different PC, I am trying to remember when I last updated.
Thanks again,
Ian
 Filename
64IanGrantDxDiag.txt
[Disk]
 Description
 Filesize
34 Kbytes
 Downloaded:
291 time(s)
 Filename
IanGrantDxDiag.txt
[Disk]
 Description
 Filesize
43 Kbytes
 Downloaded:
287 time(s)
[Post New]
Ian;
The old DXDIAG was on a post from PD8 about sound syncing (see your profile). I am torn about whether they should remain or whether Senior Contributors should have to ask constantly for new ones...at least I can see the old one and have an IDEA of your environment. No real personal data there, and there are DXDIAG fils all over the Internet.

You are still running the May 2010 driver. So many of the issues I have experienced have been resolved by a combination of PD9 "builds" (like-2930) and updated drivers that I have learned that it is best to make my best effort to get current. Often video driver updates will "irritate" Windows, but usually (within days), either the card MFR finds the problem or Windows "catches up" during updates.

I don't shy away from trying the new stuff and I have become comfortable with "restore points", "rollback", and the process of "clean" installing (look for a checkbox) the video drivers...Make sure you have made a restore point FIRST.

In your case, your drivers are not even WHQL drivers (on top of OLD). If you are concerned, or feeling cautious, install the 275.33 version, but update is critical for best function of the GT 120 card.




This message was edited 3 times. Last update was at Aug 21. 2011 10:47

IANACGrant [Avatar]
Newbie Joined: Sep 23, 2009 09:30 Messages: 25 Offline
[Post New]
Hi FredB
I have just run Driver Update and it tells me I have the latest NVidia driver installed, am I missing something here?
Thanks for all the advice so far,
Ian
[Post New]
YES..ignore driver update...go directly to NVIDIA SITE and download the newer drivers:
http://www.nvidia.com/object/win7-winvista-64bit-280.26-whql-driver.html
[Post New]

YES..ignore driver update...go directly to NVIDIA SITE and download the newer drivers:
http://www.nvidia.com/object/win7-winvista-64bit-280.26-whql-driver.html

POSSIBLE SUGGESTED ALTERNATIVE:
There have been some users reporting problems with the most recent drivers WHQL drivers...SO if you want to follow Barry's cautious route:
http://www.nvidia.com/object/win7-winvista-64bit-275.33-whql-driver.html

This message was edited 2 times. Last update was at Aug 21. 2011 13:16

IANACGrant [Avatar]
Newbie Joined: Sep 23, 2009 09:30 Messages: 25 Offline
[Post New]
Thanks again for all the help. I have updated the NVIDIA drivers as suggested (after creating a restore point of course...) and hope this has cured the problem.
I can now get on with my projects without waiting for it all to crash!
Ian
BarryTheCrab
Senior Contributor Location: USA Joined: Nov 06, 2008 22:18 Messages: 6240 Offline
[Post New]
...he says, hopefully... HP Envy Phoenix/4thGen i7-4770(4@3.4GHz~turbo>3.9)
Nvidia GTX 960(4GB)/16GB DDR3/
Canon Vixia HV30/HF-M40/HF-M41/HF-G20/Olympus E-PL5.
Tape capture using 6 VCR, TBC-1000, Elite BVP4+, Sony D8 camcorder with TBC.
https://www.facebook.com/BarryAFTT
[Post New]
Ohh Barry...always the happy optimist..

However, you are correct, we have not YET determined whether the production will complete or the DVD burn.

Powered by JForum 2.1.8 © JForum Team