RichVideo

bertie11

Newbie Joined: Jul 02, 2011 07:16 Messages: 22 Offline

Solved by

Aug 02, 2011 07:36

Whenever I start PD9 I get a message asking if I want To launch RichVideo and that it is not installed on my system. Should it

have been installed with the program, or is this normal behaviour? If I say No to Launch, PD9 won't start up. If I do Launch,

everything seems fine.

Just wondering, as I assumed it would launch automatically.

Thanks.

This message was edited 1 time. Last update was at Aug 02. 2011 07:37

Dafydd B

Senior Contributor Joined: Aug 26, 2006 08:20 Messages: 11973 Offline

Aug 02, 2011 08:39

Hi,
What do you have as your default start up settings?
Is it loading your last project?
In Preferences>Project what have you selected in the check box options?
Have you uninstalled/re-installed PD9.

http://www.cyberlink.com/prog/support/cs/product-faq-content.do?id=1919
Looks to be an old answer. Rich Video is associated with SD footage, Dvavi, Mpeg2 capture scene detection.

What clips are you editing?

bertie11

Newbie Joined: Jul 02, 2011 07:16 Messages: 22 Offline

Aug 02, 2011 09:10

Hi, and thanks for fast response.

Sorry, where are the startup settings?

Loading last project

Autoload last project, Autosave Project

Yes, I removed PD7 (installed by HP when I bought the

laptop) using Revo Uninstaller. Revo also removed PD9,

hence the re-install!

In this project, all mpeg2 clips.

I notice in Services that there are two Richvideo entries.

One in X86 Program Files (must be left over from PD7

removal), that was set to Auto and I have now disabled it,

and another entry in Program Files (64 bit). That is set to

Auto but stopped, but when I try to start it I get a

message to say it cannot start Richvideo64, error2.