I've spend several frustrating days becoming familiar with PD9, and have run up against an unusually large number of bugs. In this, and subsquent posts, detail thse in the hope that the answers will help others. My first impression of PD is "Why on earth did they let this one leave the lab without testing it first". I was almost ready to bag the lot until I found this forum. Looks like there are several enthusiastic users here, which is not surprising seeings as the features of PD, when they work, are just grand! OK, on with the problem.
I set myself the task of producing a "Wedding video", consisting of a 33 minute slide show (still photos, "Magic Movie"'d into an interesting video), a separate 8 minute slide show (using the "Slide show" generator), and a 30 minute video. All were to have chapters and subtitles.
I failed at the first hurdle. Producing the 33 minute slide show in MPEG-4/Best quality/NTSC failed at the 13:19:15 mark with the message "Media Source Error". It took about 2 hours to reach this point. There was nothing at all atypical about the picture it was processing at the time. I repeated the operation again, from a rebooted machine with *just* PD9 running and it failed at the same point.
So I tried "High Quality". That failed at the 30:42:04 mark, which is no good if your movie is 33 minutes long. No problem at all with WMA files
Technical support, as others have found, are no use. Their response to this detailed bug report was to copy out the manual on how to produce a movie with MPEG-2. Clearly, they are not the people to make bug reports to.
I subequently learned that my recently-downloaded version was 2701, and so upgraded to 2930. This, too, failed at the 13:19:15 mark (Best quality), but with the far more informative "Error makinig movie" message instead. Trying MPEG-2/HD MPEG-2 1080i also fails at the 13 minute mark. Same place.
So, then, is there something in my configuration stopping "Produce" from working? Do others have problems with long movies? Are there work-rounds?
Thanks,
Tonu
So
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