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Nvidia Beta 275.27 driver breaks 3d Blu Ray playback PowerDVD 10 Ultra Mark II
Larry Patrick [Avatar]
Senior Member Joined: Jul 11, 2007 14:21 Messages: 276 Offline
[Post New] May 22, 2011 16:56
PowerDVD full Version

PowerDVD 10 Mark II Version 10.0.2701.51
PowerDVD Trial Verison?

online retail purchase Mark II Ultra version
PowerDVD SR Number (when click on "CyberLink in left top - SR NUMBER IS NOT THE CD-KEY!!)

DVD110221-01
PowerDVD TR Number (if shown)

TR110301-018
Operating System (including x86 or x64 Bit Version)

Windows 7 Enterprise 64 bit SP1
Do you use administrator or restricted user account?

Administrator
Is your PowerDVD a Retail product or bundles with HW?

online retail purchase Mark II Ultra version
Used VGA

Gigabyte GV-N460OC2-1GI Nvidia Geforce Gtx 460
Used VGA driver version

275.27-desktop-win7-winvista-64bit-english-beta
Used Audio device

NVIDIA HDMI
Used Audio device driver version

HD Audio driver version 1.2.23.3 (275.27-desktop-win7-winvista-64bit-english-beta)
The Audio setting in PowerDVD and in OS (default devices)

(current system setting) (Use HDMI), DENON-AVAMP-1 (NVIDIA High Defintion Audio)
Used ODD drive (full model name and Firmware Version)

LG SATA HL-DT-ST BD-RE WH12LS30 Firmware 1.00
Do you use Amplifier (Model/connection)

DENON, Ltd(DENON AVR791 AVR)
HDMI
Used Display(s)

Panaonic TC-P55ST30
Which kind of display connection (HDMI/DisplayPort/VGA/DVI)

HDMI (MiniHDMI to HDMI at video card to AVR)
HDMI (HDMI to HDMI at AVR to TV)
Which display refresh rate do you use while Playback (24/25/50/60/120/...)

HD 3D 1080p, 1920 x 1080 23hz 32 bit
Are you using single or dual monitor environment

single
Are you using clone or extended mode (if use two display)

not using
(3D only) Please provide detail info about 3D setting in PowerDVD

HDMI 1.4 enabled 3D TV (1080P 24Hz)
What kind of Antivirus SW are you using

none, even windows 7 default windows defender is forced off
The detailed issue description

dxdiag 32 attached
bd advisor and bd-3d advisor logs attached

1.Uninstall 270.61 nvidia drivers

2.Restart

3.Uninstall HD audio drivers

4.Restart

5.Uninstall physx

6.Restart

7.Leave 3dtv Play installed

8.Install 275.27 nvidia drivers with custom install and clean installation option

9.Restart

10.Configure 7.1 audio

11.Configure 3d vision for 3dtv play

12.Confirm 1080p 24hz test works in 3d

13.Confirm 720p 60hz test works in 3d

14.Start PowerDVD 10 Ultra Mark II 2701

15.Confirm HDMI 1.4 1080p 24 3d enabled

16.Start 3d blu ray playback in 2d mode

17.Confirm HDMI Hd audio bitstream enabled (settings hard to access when 3d is active and blu ray needs to be playing to enabled the HD audio bitstream)

18.Enable 3d mode

19.Hear sounds but video is always black screen as descbribed by a powerdvd 11 user

 Filename
DxDiag32 20110522.txt
[Disk]
 Description
DXDiag32 20110522
 Filesize
34 Kbytes
 Downloaded:
328 time(s)
 Filename
DEBUG_CLDetect_LONGPLAYMCE-PC_2011_05_22_15_18_46.html
[Disk]
 Description
BD Advisor 3D 20110522
 Filesize
14 Kbytes
 Downloaded:
415 time(s)
 Filename
DEBUG_CLDetect_LONGPLAYMCE-PC_2011_05_22_15_18_30.html
[Disk]
 Description
BD Advisor 20110522
 Filesize
15 Kbytes
 Downloaded:
398 time(s)
CyberLink-Michael [Avatar]
Senior Contributor Location: Europe Joined: Apr 18, 2007 04:05 Messages: 7418 Offline
[Post New] May 24, 2011 07:04
Hi Larry,

this issue has been fixed for v2916 of PowerDVD 10 - the patch is available via the auto update function within PDVD - you must have enabled that PDVD can connect to the Internet to receive Product informations (Settings > Player)

Br
Michael Technical Support

Werde Facebook Fan
Larry Patrick [Avatar]
Senior Member Joined: Jul 11, 2007 14:21 Messages: 276 Offline
[Post New] May 24, 2011 08:29
Quote: Hi Larry,

this issue has been fixed for v2916 of PowerDVD 10 - the patch is available via the auto update function within PDVD - you must have enabled that PDVD can connect to the Internet to receive Product informations (Settings > Player)

Br
Michael


I just checked with PowerDVD 2701 and it is not seeing an update via the auto update function yet. I confirmed my Settings > Player > Automatically connect to the internet for product information is enabled.

I can't wait to see how the new IE9 fix works since i noticed MS started pushing it out as a important update sometime this week. I would like to fully test the new nvidia drivers and check out some B3Ds.

JB11 [Avatar]
Newbie Joined: Nov 05, 2010 10:59 Messages: 7 Offline
[Post New] May 24, 2011 15:32
PowerDVD 10 ultra Auto update isn't working for me either. It is enabled as well.
Larry Patrick [Avatar]
Senior Member Joined: Jul 11, 2007 14:21 Messages: 276 Offline
[Post New] May 24, 2011 20:27
Quote: PowerDVD 10 ultra Auto update isn't working for me either. It is enabled as well.


Yea i just tried a 2nd computer from my home network instead of the office network and it still did not see v2916 patch for v2701. Interesting enough v2701 saw a patch for v2701, but that worries me that maybe this v2701 installation is corrupted since it just wants to patch v2701 back to v2701. I downloaded it anyway to try later and see if the next time it recoqnizes the v2701 is already installed.
JB11 [Avatar]
Newbie Joined: Nov 05, 2010 10:59 Messages: 7 Offline
[Post New] May 24, 2011 21:27
I went ahead and ran the 2701 installer and after that it saw the new patch.
Larry Patrick [Avatar]
Senior Member Joined: Jul 11, 2007 14:21 Messages: 276 Offline
[Post New] May 24, 2011 21:54
Quote: I went ahead and ran the 2701 installer and after that it saw the new patch.


Just tried the computer that was not working earlier at my office and it instantly saw the 2916 download now. I would guess they changed something at the update servers Got it downloading now.
Larry Patrick [Avatar]
Senior Member Joined: Jul 11, 2007 14:21 Messages: 276 Offline
[Post New] May 27, 2011 09:43
PowerDVD 10 v2916 installed
Nvidia 275.27 installed

B3D dispicable me

Cinema mode inside windows media center is still a black screen with audio
Classic mode displays the 3d video

I have also noticed the following...
  • The 3d video was extremly grainy

  • The HD audio bitstream seemed to keep the audio device open even after powerdvd was closed. This caused problems with video and live tv not being able to use the audio device and denying playback. I restarted windows and the windows media center was fine.

  • I disabled use inverse telicine and it seemed to improve the audio/video sync and frame drops, but i need to do further testing.


    • I will try to get a proper report and further testing completed on this holidy weekend as time permits.
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