[solved]Has Cyberlink run out of Serial numbers?

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GordonFanta

Newbie Location: UK Joined: Mar 19, 2010 13:56 Messages: 3 Offline

Solved by

May 18, 2011 18:18

Has anyone come across an email after purchase of Power DVD11 that they have run out of serial numbers and one will be provided soon? I also submitted a query to tech support who say I only have Power DVD10 and Power DVD11 doesn't exist in my members page.
Anyone else experienced this problem? and if so how long does it normally take to get a serial number?

This message was edited 1 time. Last update was at May 27. 2011 06:27

CyberLink-Joseph

Newbie Joined: Aug 24, 2010 21:59 Messages: 46 Offline

May 18, 2011 23:26

Hi

Can you provide your ticket id (csid) for me to check internally? And where did you purchase PowerDVD 11?

GordonFanta

Newbie Location: UK Joined: Mar 19, 2010 13:56 Messages: 3 Offline

May 19, 2011 03:44

Hi
I received my serial number today. I purchased Power DVD 11 from this site. That's the first time I've came across this, maybe there was a glitch in the system, anyway receiving the serial number has cured this problem, I'm always wary of things on the Internet which was more of a concern. ticket id CS001020087
Thank you for your assistance CyberLink-Joseph

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