Hi Dustie,

First off for us to help you we first need parts A & B from this link. if you don't now how to supply them just ask.
http://forum.cyberlink.com/forum/posts/list/7958.page


Secondly some information that might help.

1. To "save" a video as a .mov, .wmv, mpeg 4 etc you have to "produce" it. Saving from the edit window only saves a .pds file which is just the instructions that PowerDirector uses to produce/render your video.

2. Do not work off a camera or SD card make sure your videos are dragged to an internal hard drive before they are dragged into PowerDirector.

Cheers

Robert2 S My youtube channel====> http://www.youtube.com/user/relate2?feature=mhsn

Thanks Robert...

I did try first saving the .mov files from my camera card to a file and then importing the clip from that file into PowerDirector for editing. However, when I did that and went to produce (render it) into a .mov it wouldn't produce at all. It will only produce if it came direct from the card, and then they won't save in the .mov format even though I choose .mov to produce them in. It never dawned on me that my new computer might not work with the 64 bit version since it's a 64 bit machine but that's what it looks like. Maybe I was overconfident in my new computer. That would be a bummer....

OK..this is a lot of info. First off, the version is 9.0.2330

and the DXDiag info is: (this is what's pretty long but I'll post it all since I don't know for sure what you need.)
------------------
System Information------------------
Time of this report: 4/30/2011, 00:34:31
Machine name: AR2ZBTCHW3
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7600) (7600.win7_gdr.100226-1909)
Language: English (Regional Setting: English)
System Manufacturer: Gateway
System Model: SX2801
BIOS: Default System BIOS
Processor: Pentium(R) Dual-Core CPU E5700 @ 3.00GHz (2 CPUs), ~3.0GHz
Memory: 6144MB RAM
Available OS Memory: 6110MB RAM
Page File: 3488MB used, 8727MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: 120 DPI (125 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7600.16385 32bit Unicode

(Edited) Dustie
I'm still working on it....

Hi Dustie,

Thanks for the dx.diag. I will just make a couple of comments in point form to make it easier to follow.

1. Could you remove the dx.diag info save it as a .txt file and attach it back into your post. If you don't know how to do this ask.

2. You mention saving your videos from your SD card. I usually just drag the videos off the SD card to my Hard Drive.

3. Your new computer is fine for normal work but unfortunately with only 32meg of memory on an integrated video chip instead of a proper video card will really make it hard for you to edit video. Having said that it may work if you add a proper video card to it.

Here is a link to a cnet review of your computer, unfortunately they say it is not suitable for video editing or photoshop.
http://reviews.cnet.com/desktops/gateway-sx2801-01e/4505-3118_7-34139096.html

3. There is a new update to PD9 you can find it at the top of this page under "Downloads" updates.

Cheers

Robert2 S My youtube channel====> http://www.youtube.com/user/relate2?feature=mhsn

Next I click produce, choose .mov format, put a check in enable preview and click start and it renders it as a vid called produce.mov. But it only gives me option to save it as a .pds.

How do I get it to save as a .mov???

Save is only for saving the project. You 'save' the video by producing it. It sounds like that's what you did, so search your computer for the produce.mov file and see if it is there somewhere. Now, when you move the clip from the camera to the computer, are you starting a new project or is that after you have saved the project? __________________________________
CORNBLOSSOM

If you are using your T3 shooting full 1080 HD, your system will probably struggle on 2 fronts :-

"it is based upon an older Pentium E5700 dual core processor. This makes it less suitable for high demanding computing tasks but is fine for basic web, productivity and media tasks."

"Graphics are handled by the typical Intel GMA X4500MHD found in just about every Intel based desktop platform these days. It is an integrated graphics processor that provides sufficient performance for basic use and high definition media streaming. It lacks any real significant 3D graphics performance to handle even casual 3D PC gaming. There is an internal PCI-Express graphics card slot for adding in an aftermarket graphics card but there are some severe limitations. First, the slim case design requires a half-height card to be installed. Second, the low wattage power supply pretty much limits the use of only the low level graphics cards not really meant for PC gaming."

Your first move will be to ensure that your system has all the latest video (http://www.intel.com/p/en_US/support/highlights/graphics/g45) and audio drivers and is running as clean as possible, ie don't run anything else in the background during editing. Place all your assets and do all your editing on your internal drive and ensure that the drive is defragged regularly. You will probably also be better off running win7 with no bells and whistles - turn aero off, no desktop gadgets etc etc. You also need to ensure quicktime is up to date.

Your version of PD is 2330, the latest patch is 2702 - HOWEVER - whilst the later patches cure some issues they don't work for me and I have reverted back to 2330 for .mp4 production as 2702 is too unstable for my system. You may need to try the different patches.

You need to test PD with the sample clips to see if your preferred production works with them, if it does, I would then recommend shooting clips with all 3 resolutions and testing them to see if, or when, your system struggles. If it cannot handle any of your camera clips, you will need to use something like mediainfo (google it) to give the details of your .mov files, and provide a sample clip if necessary.

Others may have direct experience with the Canon clips, I'm afraid I don't.

Cheers
Adrian Life is really simple, but we insist on making it complicated. (see below)
Confucius
AMD Phenom IIX6 1055T, win10, 5 internal drives, 7 usb drives, struggling power supply.

Awesome! Thanks for telling me about the update to my version Robert. I'm updating as we speak. I'll also start dragging and dropping my files rather then saving and see if that makes a difference.

Also Looks like I need to be looking into how to add a more powerful video card. Not sure how to go about doing that, but bet I can find something on the net about it.

I'm not really going to be making much in the way of movies, just 30 - 1 minute clips that might require some shortening and maybe track removal or additions. I've been doing stock photography for the last couple of years and would really like to add stock video clips to my portfolio.

Is this what you meant by the dx.diag info only?

------------------
System Information
------------------
Time of this report: 4/30/2011, 00:34:31
Machine name: AR2ZBTCHW3
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7600) (7600.win7_gdr.100226-1909)
Language: English (Regional Setting: English)
System Manufacturer: Gateway
System Model: SX2801
BIOS: Default System BIOS
Processor: Pentium(R) Dual-Core CPU E5700 @ 3.00GHz (2 CPUs), ~3.0GHz
Memory: 6144MB RAM
Available OS Memory: 6110MB RAM
Page File: 3488MB used, 8727MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: 120 DPI (125 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7600.16385 32bit Unicode

Dustie
I'm still working on it....

Hi Dustie,

Good luck with updating etc.

Regarding the dx.diag what I mean is when you run dx.diag you should have an option "Save all information" this will give you a dx.diag.txt file. You can then just attach it to your post to save people having to scroll down and down and down in your post. They can just open it on their own computer My youtube channel====> http://www.youtube.com/user/relate2?feature=mhsn

Robert, I understand. That makes more sense to attach to my post rather then pasting it in the body of th post.. I'll go edit it out.

YOU GUYS HAVE BEEN A GREAT HELP! James, that's exactly what I needed to hear, that I don't need to try to resave after producing, which I was trying to do. That the produce.mov was the edited clip I just produced. I found it, renamed it and it worked! Thanks!!

Robert, your drag drop worked great too. I dragged from the camera disk to the file and saved it there, then from the file onto the Library in PD and then went to work.

I was able to delete the track that was with the video, add a track I'd taped with my Zoom H2 (love that little bit of equipment) and then cut each to fit successfully. I then produced and now have the sweetest little 16 second clip which I'm in the process of loading up to one of the Microstock sites as we speak. I'll keep my fingers crossed that it's accepted. I'm going to play with making a little clip for Youtube next, just for the fun of it!

Robert, I'm not sure if the updage helped, but It sure can't hurt. Thanks so much to the both of you. You've made me one happy camper tonight! I know that the learning is just beginning, and there are more frustrating times ahead, but at least I'm joyful tonight thanks to you two!

Someday maybe I'll know enough to pass the help along to someone like me who's just starting out and can use a helping hand as pay backs for your help! Hope so! Dustie
I'm still working on it....

Quote:
Someday maybe I'll know enough to pass the help along to someone like me who's just starting out and can use a helping hand as pay backs for your help! Hope so!

Hi Dustie,

Glad to help and, yes we all started out the same and now just pay it forward in helping others.

Cheers

Robert2 S My youtube channel====> http://www.youtube.com/user/relate2?feature=mhsn