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Why do I get: Your PD 9 will expire in two days? And what to do when it has been payed for?
Anja the Dane
Contributor Location: Denmark (North of Copenhagen) Joined: Mar 03, 2011 15:02 Messages: 347 Offline
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Why do I get this mail: Your PowerDirec​tor 9 will expire in two days?
I brought/payed for the PD9 together with MediaExpresso long time ago, I think March 17th.
What to do now?
regards Anja PDR 14.0.4207.0 / Windows 10 64-bit / Asus / Intel i7-4790 3.60 GHz / 16GB RAM / NVIDIA GeForce GTX 970 / DirectX 12
CubbyHouseFilms
Senior Contributor Location: Melbourne, Australia Joined: Jul 14, 2009 04:23 Messages: 2208 Offline
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Hi

Contact Customer Service with your prove if purchase.

This is a user forum which Cyberlink do not monitor.

Good luck Happing editing

Best Regards

Neil
CubbyHouseFilms

My Youtube Channel
My Vimeo Channel
PD3.5, 5, 6 & 7. Computer: Dell Dimension 5150, Intel Pen. 2.80 GHz, 2GB RAM, NVIDIA GeForce 8600GT 256MB, Windows XP Pro!!
PD8 Ultra v3022. Computer: Dell Studio 1747, Intel, i7 Q740 1.73 GHz, 8GB RAM, ATI Mob. Radeon HD 560v 1GB, Windows 7 Ult. 64
PD10 Ultra v2023. Computer: HP Pavilion dv7, Intel, i7 2630 2.00 GHz, 8GB RAM, ATI Mob. Radeon HD 6770 2GB, Windows 7 Pre. 64
PD12 Ultra v2930. Computer: HP Pavilion dv7, Intel, i7 2630 2.00 GHz, 8GB RAM, ATI Mob. Radeon HD 6770 2GB, Windows 7 Pre. 64
PD13 Ultim v3516. Computer: HP Pavilion dv7, Intel, i7 2630 2.00 GHz, 8GB RAM, ATI Mob. Radeon HD 6770 2GB, Windows 7 Pre. 64
PD16 Live v2101 Computer: HP Pavilion dv7, Intel, i7 2630 2.00 GHz, 16GB RAM, ATI Mob.Radeon HD 6770 2GB, Windows 7 Pre. 64
Director Suite 6: PowerDirector 16 Live, PhotoDirector 9, ColorDirector 6, AudioDirector 8

Cameras: Sony(s) HXR-NX5P, HXR-NX70P, NEX-VG10E, a6300 4k, HDR TG5E, GoPro 4 Black, Canon 6D DSLR

Visit PDtoots. PowerDirector Tutorials, tips, free resources & more. Subscribe!
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HalCon
Senior Contributor Location: Charlottetown, PEI Joined: Mar 01, 2008 10:36 Messages: 719 Offline
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Anja,

Did you install the trial version before you bought the full version?

If so, it is probably an automated email based on the date that you installed the trial version. If you have installed the full version I would not worry about it.

Hal
OS - Win11 Pro, Alienware R13, CPU - Intel Core I7-12700KF 12 CPUs), 16g DDR5 4400 RAM, Video - Geeforce RTX 3080ti 12g, PD11 & PD365
My YouTube
AllenChicago [Avatar]
Senior Member Location: Chicago (USA) Joined: Jan 28, 2010 22:06 Messages: 151 Offline
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I received the same e-mail one month after I paid for and installed the PD8 to PD9 upgrade. It's safe to ignore the e-mail. Just a systems glitch. Happy editing and creating Anja!
-Allen
Anja the Dane
Contributor Location: Denmark (North of Copenhagen) Joined: Mar 03, 2011 15:02 Messages: 347 Offline
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Thanks All :

Anja PDR 14.0.4207.0 / Windows 10 64-bit / Asus / Intel i7-4790 3.60 GHz / 16GB RAM / NVIDIA GeForce GTX 970 / DirectX 12
yadnarie12 [Avatar]
Newbie Joined: Jan 12, 2011 23:55 Messages: 1 Offline
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After clicking on the Chrome Key I cannot modify the chroma colors as no slider appears, in fact nothing happens. Is there a decent manual or video tutorial that shows where to find buttons. The Help file just assumes that you can find them which is real drag when there is nothing on the screen to indicate where the button is.

NB: I am using Vista premium, fully updated.
CubbyHouseFilms
Senior Contributor Location: Melbourne, Australia Joined: Jul 14, 2009 04:23 Messages: 2208 Offline
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Hi Ronald

Please post a new topic for this issue as this thread is nothing to do with your issue.

Thanks Happing editing

Best Regards

Neil
CubbyHouseFilms

My Youtube Channel
My Vimeo Channel
PD3.5, 5, 6 & 7. Computer: Dell Dimension 5150, Intel Pen. 2.80 GHz, 2GB RAM, NVIDIA GeForce 8600GT 256MB, Windows XP Pro!!
PD8 Ultra v3022. Computer: Dell Studio 1747, Intel, i7 Q740 1.73 GHz, 8GB RAM, ATI Mob. Radeon HD 560v 1GB, Windows 7 Ult. 64
PD10 Ultra v2023. Computer: HP Pavilion dv7, Intel, i7 2630 2.00 GHz, 8GB RAM, ATI Mob. Radeon HD 6770 2GB, Windows 7 Pre. 64
PD12 Ultra v2930. Computer: HP Pavilion dv7, Intel, i7 2630 2.00 GHz, 8GB RAM, ATI Mob. Radeon HD 6770 2GB, Windows 7 Pre. 64
PD13 Ultim v3516. Computer: HP Pavilion dv7, Intel, i7 2630 2.00 GHz, 8GB RAM, ATI Mob. Radeon HD 6770 2GB, Windows 7 Pre. 64
PD16 Live v2101 Computer: HP Pavilion dv7, Intel, i7 2630 2.00 GHz, 16GB RAM, ATI Mob.Radeon HD 6770 2GB, Windows 7 Pre. 64
Director Suite 6: PowerDirector 16 Live, PhotoDirector 9, ColorDirector 6, AudioDirector 8

Cameras: Sony(s) HXR-NX5P, HXR-NX70P, NEX-VG10E, a6300 4k, HDR TG5E, GoPro 4 Black, Canon 6D DSLR

Visit PDtoots. PowerDirector Tutorials, tips, free resources & more. Subscribe!
Full linked Tutorial Catalog
- PDtoots happily supports fellow PowerDirector users!

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