Freeze on rendering

GeorgeOnLine

Newbie Joined: Apr 20, 2011 17:10 Messages: 2 Offline

Solved by

Apr 20, 2011 17:30

Hello,
I have tested for some time the build 2330 and all was ok with several 1920x1080 projects I have tested.

So yesterday I have decided to buy the full version (build 2701).
I've removed the trial ed. then replaced it with the new version, followed by the full content pack.

Now the same projects I have succesfully completed before with the trial ed. are impossible to manage!!!
During the final H.264 rendering the application freeze every time before the 20% of the process, so I must kill it with the task manager

Not a good business. Should i be regretting of this purchase?

I running Windows 7 64bit on Intel i7 processor with 4 GB RAM. Graphic card is an AT Radeon HD 5500.

Thanks in advance for every help.

GoL

Bubba in TX

Senior Contributor Location: Central Texas Joined: Dec 12, 2009 21:32 Messages: 1332 Offline

Apr 21, 2011 00:27

Which version did you download? What is the main file name, and content pack name? Your numbers don't sound right. Trying to answer your question with the limited info provided cannot be done.

And before you get all overly excited... I sure we can figure it out. However you need to know the trial version is watered down.

Your CPU and video card can certainly run PD9 but you do need more memory if you are running in 64 bit mode. $ gig is the same as 2 gig in 32 bit mode. That is a concern. Also with PD9 ultra, all your drivers and codecs MUST be and keep current. Also do you have quicktime installed and updated? FFDSHOW?

Go here on the first forum page and give us part A and part B.

http://forum.cyberlink.com/forum/posts/list/7958.page

By the way, the attached file is my PD9 Ultra install file and patch directory to show you the files that are downloaded.


Filename	Capture.JPG	Download
Description
Filesize	22 Kbytes
Downloaded:	180 time(s)

This message was edited 6 times. Last update was at Apr 21. 2011 03:44

__________________________________________
Windows 8 Pro 64 bit

CyberLink PowerDirector 10 Tutorials
PDtoots PowerDirector Tutorials

**NOTICE**
When you are asked to provide a DXDIAG you go the following link and do part "B". Your posted specs are NOT what we are looking for as they tell us nothing. The specs on the box of your computer mean nothing. The DXDIAG shows us how your computer is configured as it runs.

DXDIAG Link

GeorgeOnLine

Newbie Joined: Apr 20, 2011 17:10 Messages: 2 Offline

Apr 21, 2011 13:52

Quote: Which version did you download? What is the main file name, and content pack name?

PowerDirector9Ultra_2701_VDE110120-01.exe
ContentPack_VDE100318-02.exe

then, just yesterday i've downloaded and installed this one:

CyberLink.2702_Patch_VDE110120-07.exe

Quote: Your CPU and video card can certainly run PD9 but you do need more memory if you are running in 64 bit mode.

In my short experience with PD9 the maximum memory usage has been under 3 GB, but is easy to imagine that this is strongly related to the project complexity. I have already planned to increase my RAM to 8 GB. Will be enough for small amateur projects?

Quote: Also do you have quicktime installed and updated? FFDSHOW?.

Certainly not updated to the latest version. Should I ?

Quote: Go here on the first forum page and give us part A and part B.
http://forum.cyberlink.com/forum/posts/list/7958.page

A) PowerDirector Ultra64 9.0.0.2702
B) see attachment

Thank you for help.
Marco

Filename	DxDiag.zip	Download
Description	My DxDiag.txt
Filesize	7 Kbytes
Downloaded:	293 time(s)

This message was edited 1 time. Last update was at Apr 21. 2011 13:53

garioch7

Senior Contributor Location: Port Hood, Nova Scotia, Canada Joined: Feb 07, 2011 06:45 Messages: 852 Offline

Apr 22, 2011 11:40

George: As Bubba has told you, you are a little shy of RAM for an x64 OS. Six, or preferably eight GB should result in an improvement.

Also, it is essential that your QuickTime be kept up-to-date. PD9 relies on it for processing.

Let us know how you make out. The pros here will get you up and running.

Have a great day.

Regards,
-Phil Windows 10 Pro x64
Dell XPS 8930
Intel CoreT i7 (4.6 GHz)
32 GB DDR4-2666 RAM
1 TB PCIe -x4 SSD
NVIDIA GeForce RTX 2060
PD14 Ultimate x64, 4207
CD4 Ultra and AD6 Ultra
Bleeping Computer Malware Response Instructor

Navyvette

Newbie Location: Pennsylvania Joined: May 05, 2010 09:00 Messages: 5 Offline

Apr 23, 2011 11:18

Was having same issue, decided to do uninstall, re-install, for some reason I got the bright idea to not install the patches and PD burned the DVD with no issues, once I get done with this project I will install patch and see if issue reappears. Will keep you posted. Windows 7 Pro 64
Dell XPS 8300
Intel i7 3.4 Ghz
12 Gb ram
Ati Radeon 5800 1Gb
2 Tb Hard Drive
PD 10.0 Ultra