If you can burn to a folder then use a free burner such as DVD ImgBurn to eliminate your hardware as a possible source. Win 10, i7

That won't work either.

Please elaborate. Win 10, i7

Actually I prefer Windows DVD Maker. Can you render to a file? And yes we need a LOT of more info.... Go to the top of the first forums page and see the threads there on what we need from you. __________________________________________
Windows 8 Pro 64 bit

CyberLink PowerDirector 10 Tutorials
PDtoots PowerDirector Tutorials

**NOTICE**
When you are asked to provide a DXDIAG you go the following link and do part "B". Your posted specs are NOT what we are looking for as they tell us nothing. The specs on the box of your computer mean nothing. The DXDIAG shows us how your computer is configured as it runs.

DXDIAG Link

Give Cyberlink Power2go a try. Thats a free download for burning.

Sorry this is becoming confusing. I can render. I can edit and do everything but burn. Everything is up to date. This is a Dell XPS 435T Windows 7 computer. 12 gigs of RAM, 64 bit system. I have deleted all other burning programs like Roxio thinking they were interfering. I get these crazy messages from support and then no answers. It is very frustrating. This thing has happened before with other versions of P Director.

Power2Go is not free. Only a trial. I don't need to pay again for something I have paid for several times before.

Again... go here and do parts A and B.... before you do things you may not need to do.....


By the way the error e80004005 has been around a long time, and Roxio (which I would NEVER use) has a lot of issues with that error, but a Google search will give you pages of hits too.

http://forum.cyberlink.com/forum/posts/list/7958.page __________________________________________
Windows 8 Pro 64 bit

CyberLink PowerDirector 10 Tutorials
PDtoots PowerDirector Tutorials

**NOTICE**
When you are asked to provide a DXDIAG you go the following link and do part "B". Your posted specs are NOT what we are looking for as they tell us nothing. The specs on the box of your computer mean nothing. The DXDIAG shows us how your computer is configured as it runs.

DXDIAG Link

We are simply trying to establish what it is exactly that you are doing and how.

Did you burn to folder successfully ? The answer to this is important. Win 10, i7

As I said, I cannot burn a folder. Nothing will burn.

Sorry, but you do not make sense. I'm exiting from this thread. Win 10, i7

Then go! I don't know what you are talking about...what else do you want me to say. I said it all. IT WON'T BURN, IT EDITS WITH NO PROBLEM, IT RENDERS, IT WILL NOT BURN PERIOD. BYE This is worse than so called support. I give up! I will find another program and ditch this one!

Hi Markie,

I sent you a PM (private message)
Check out PDtoots. PowerDirector Tutorials and more! Over 5,000 Subscribers.

Sorry this is becoming confusing. I can render. I can edit and do everything but burn.

Ok lets try this.

1. You say you can render a file to folder. Does Windows DVD maker then burn that rendered file?
2. Are you going to give us the Dxdiag we are requesting? You may be "missing" stuff and actually be not up to date.

I see you have used PD8 in the past I assume with no major issues.

Finally... NONE of use in here work for Cyberlink. Cyberlink personnel does not, I repeat does not monitor these forums. We will try to help you as long as you let us help you. You should know that. And that this is not customer support. It's member support, so far I must tell you it isn't going well. __________________________________________
Windows 8 Pro 64 bit

CyberLink PowerDirector 10 Tutorials
PDtoots PowerDirector Tutorials

**NOTICE**
When you are asked to provide a DXDIAG you go the following link and do part "B". Your posted specs are NOT what we are looking for as they tell us nothing. The specs on the box of your computer mean nothing. The DXDIAG shows us how your computer is configured as it runs.

DXDIAG Link

I am about to be banned by one of the mighty moderators...so thanks anyway. I am sick of these Tsar wannabes!

Why would you be banned??? I would assume you would like to figure out whats happening with your PD9.... YOU got it.. might as well use it.... __________________________________________
Windows 8 Pro 64 bit

CyberLink PowerDirector 10 Tutorials
PDtoots PowerDirector Tutorials

**NOTICE**
When you are asked to provide a DXDIAG you go the following link and do part "B". Your posted specs are NOT what we are looking for as they tell us nothing. The specs on the box of your computer mean nothing. The DXDIAG shows us how your computer is configured as it runs.

DXDIAG Link

Dear CyberLink Bronze Member,

Thank you for joining the CyberLink Members' Program. You are a Bronze member and are able to get FREE data burning software, Power2Go 5.5 LE Edition.

As a member of the forum you get it for free.