PowerDVD 10 Ultra MkII version 10.01.830.51
PowerDVD Trial Verison?
No
PowerDVD SR Number (when click on "CyberLink in left top - SR NUMBER IS NOT THE CD-KEY!!)
DVD100611-07
PowerDVD TR Number (if shown)
Not known
Operating System (including x86 or x64 Bit Version)
Windows 7 64bit SP1
Do you use administrator or restricted user account?
Administrator
Is your PowerDVD a Retail product or bundles with HW?
Retail (upgrade from OEM) purchased from Cyberlink site
Used VGA
nVidia GTX560Ti
Used VGA driver version
266.66
Used Audio device
Creative X-Fi Xtreme Audio
Used Audio device driver version
1.04
The Audio setting in PowerDVD and in OS (default devices)
S/PDIF / S/PDIF
Used ODD drive (full model name and Firmware Version)
Samsung SH-B083 - Firmware SB01 SB
Used Display(s)
Viewsonic VX2260wm / Toshiba LCD 1080p TV
Which kind of display connection (HDMI/DisplayPort/VGA/DVI)
DVI / DVI-HDMI
Whcih Display refresh rate do you use while Playback (24/25/50/60/120/...)
24Hz for Blu ray, 60Hz for DVD
Are you using single or dual monitor environment
Dual
Are you using clone or extended mode (if use two display)
sometimes clone sometimes extended
(3D only) Please provide detail info about 3D setting in PowerDVD
None
What kind of Antivirus SW are you using
Microsoft Security Essentials
I am having problems with blu ray playback I get a lot of stuttering and sometimes white or blue blocks that sometimes fill the whole screen.
I have tried updating to the new nvidia beta (270) drivers but still get the same problems. I have tried clone/extended and single monitor and still the same on whatever display device used and changing refresh rates doesn't seem to help.
When I play back the discs in TMT5 trial I get no problems whatsoever.
Is there a way I can uninstall and reinstall PDVD 10 directly without having to reinstall the OEM I had before (PDVD8 ) ?, as I would like to try a clean install.
I have enclosed my DXDiag
Hope you can help as I like the program but at the moment it is so frustrating not being able to play my blu-rays on PowerDVD but TMT5 trial will.
Filename | DxDiag.txt |
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Description | DXDiag |
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Filesize |
40 Kbytes
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Downloaded: | 327 time(s) |
This message was edited 1 time. Last update was at Apr 14. 2011 10:42