preview darker than timeline

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curt y

Member Joined: Sep 02, 2009 10:22 Messages: 55 Offline

Solved by

Apr 11, 2011 14:48

First time user and the preview image is darker than the image in the timeline. Tried this same video on another editor and it is the same brightness level in both places.

WMV video, win7 OS 8 gig ram

Dafydd B

Senior Contributor Joined: Aug 26, 2006 08:20 Messages: 11973 Offline

Apr 11, 2011 15:09

First timer.
Please supply a screenshot and your diagnostic file for members to examine your PC spec.
thanks
Dafydd

curt y

Member Joined: Sep 02, 2009 10:22 Messages: 55 Offline

Apr 11, 2011 18:48

I reloaded the video again, and it shows normal brightness. So good for now.

If I have other questions what is the diagnostic file?

garioch7

Senior Contributor Location: Port Hood, Nova Scotia, Canada Joined: Feb 07, 2011 06:45 Messages: 852 Offline

Apr 12, 2011 12:00

Curt: Go to START menu, click run, enter "dxdiag" without the quotes. It will run and you will have the option to SAVE. Save the dxdiag file and attach it to your post, using the Attachment button.

It will provide the pros with the information to assess your system's capability to handle PD9. Very many problems result from insufficient computer horsepower, out of date drivers and QuickTime, missing or corrupt codecs, etc.

Hope this helps. Have a great day.

Regards,
-Phil

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