PD9 freezes- help needed

Jerryapp

Newbie Joined: Jan 02, 2011 18:10 Messages: 7 Offline

Solved by

Mar 11, 2011 17:14

I have been struggling with PD9 for a while with little success. I recently reinstalled according to tech support instructions. All drivers are up to date and Quicktime is the default MOV player. The movies I edit are from a Kodak PlaySport (MOV files) and a Panasonic Lumix (AVCHD lite).

I have noticed that I can render movies only if I do NO enhancements. If I do any editing it freezes the computer when I try and render. I have mainly been trying to make MPEG4 files. I am thoroughly frustrated with this program.

I have several questions I hope a member can answer.
1.- Could my Radeon HD5400 card be a problem?
2.- How important is it to have codecs not loaded by programs?
3.- How important is it to have the proper file associations, i.e MOV with
Quicktime?

The processing is very slow and the screen video quality is poor. The program is much slower then other video editing software. Can anybody provide any suggestions as I have exhausted technical support.

Thanks in advance.

Filename	Jerryapp.txt	Download
Description	Diagtxt file
Filesize	42 Kbytes
Downloaded:	294 time(s)

cbidnick

Newbie Joined: Mar 09, 2011 13:06 Messages: 46 Offline

Mar 11, 2011 17:20

Do you have the latest Quicktime? I bought this program less than a week ago and was having a lot of freezing as well. It resolved after I downloaded Quicktime, hope this helps.

Jerryapp

Newbie Joined: Jan 02, 2011 18:10 Messages: 7 Offline

Mar 11, 2011 19:11

Yes, I have the latest Quicktime. That does solve some problems when working with MOV files. You also have to make sure that Quicktime is your default viewer. I had VLC as the viewer and that caused problems. That is why I am asking about file associations.

The latest problems involved processing the AVCHD lite files from the Panasonic.

Thanks for your suggestion.

Jerryapp

Newbie Joined: Jan 02, 2011 18:10 Messages: 7 Offline

Mar 12, 2011 08:54

I have tried again to produce a movie this morning from the same MTS clips, about 5 minutes worth. This time I tried to render an AVC file. After about 15 minutes of rendering the elapsed time counter continued and the rendering stopped at 40%. It always stops at 40%. I cancel rendering but the producing screen continues and I cannot close the program. A ctrl-alt-del is the only way out.

Windows Media Player is the default MTS player. Perhaps I will assign another program and see what happens.

This program is not for anybody that does not have a lot of time on their hands.

Screen capture attached.

Filename	Capture JerryApp.MHT	Download
Description	screen capture
Filesize	881 Kbytes
Downloaded:	365 time(s)

Jerryapp

Newbie Joined: Jan 02, 2011 18:10 Messages: 7 Offline

Mar 14, 2011 08:37

I again removed the hardware decoding option and was able to produce the AVC file. The quality was not the best however. This program requires a lot of trial-and-error to get a decent video. I am puzzled as to why this program gets such high ratings in the online reviews.

Randy

Newbie Joined: Mar 14, 2011 13:35 Messages: 1 Offline

Mar 14, 2011 13:43

I am having the same problem. Sometimes it freezes at the same spot but not always. Have tried rendering in different formats but have not been able to get through to the end.

mamethot@hotmail.com

Newbie Joined: Feb 02, 2011 13:22 Messages: 14 Offline

Jul 08, 2011 21:07

I have the same problem using MTS files from my JVC Everio camera. Files are MTS, 24mbps. I never had a problem to produce a movie until I moved to HD...